Taniya Mcbryde
Charlotte, NC *****
***********@*****.***
Professional Summary
An outgoing and energetic student with a GPA of 3.5 with experience in volunteering and offering outstanding telephone etiquette, assisting organizations with service delivery and fundraising. Work Experience
Call Center Representative
WDRBmedia-Charlotte, NC
February 2024 to Present
• Answered incoming calls daily
• Scheduled/Rescheduled appointments
• called clients
• Met daily quota
• Talked to many clients daily
• Updated client info
• Data entry
Sales Associate
The Inspiration Company-Charlotte, NC
June 2023 to January 2024
• Assisted customers daily
• Helped take inventory
• Greeted every customer
• Made sales
Retail Associate
Primark-Charlotte, NC
September 2021 to May 2023
• Help Customers daily
• Assist managers and colleagues with projects
• Display great customer service
Education
Bachelor's degree in Psychology
Western Governors University
September 2024 to Present
Sophmore in Psychology
Florida A&M University - Tampa, FL
January 2023 to January 2024
High school diploma or GED
Florida Virtual School - Orlando, FL
January 2019 to December 2022
Skills
• Expert Computer Skills, Problem Solver, Quick Thinker
• Microsoft Outlook
• Microsoft Powerpoint
• Stocking
• Phone Etiquette
• Typing
• Microsoft Excel
Certifications and Licenses
Driver's License