Office Assistant Project Manager

JENNIFER GLENN

***** ***** *****, ***** *****, MO 63141

TELEPHONE: 573-***-**** EMAIL: *********@*****.*** APPLICABLE SKILLS

Detail-Oriented and Results Driven

Ability to Strategize and Troubleshoot

Efficiency in Multi-tasking

Adaptable to Change and Shifts in Priority

RECENT EXPERIENCE

BURNS & McDONNELL

Office Assistant Mar 2023 – Sept 2024

● Serve as the first point of contact for clients and business inquiries and office procurement.

● Schedule and execute team, department and company events and meetings. VETERANS UNITED HOME LOANS

Office Assistant Jan 2020 – Mar 2021

● Oversee office cleanliness and organization, replenishment of supplies. Loan Coordinator Sept 2019 – Jan 2020

● Request and organize all necessary documentation for closing on a home loan; evaluate readiness for underwriting, submit closing information and review final closing disclosures for accuracy.

VETERANS UNITED REALTY June 2011 – Sept 2019

Lender Relations Manager

● Train, coach and educate loan officers on realty related systems and procedures to effectively close home loans.

Production Manager

● Monitor performance metrics and coach 45+ Realty Coordinators.

● Develop and revise processes, and systems/technology to optimize individual and company performance and profitability.

Business Development Manager

● Implemented and developed a team of innovative 10+ Realty Coordinators.

● Identify and manage on-line lead opportunities, quality control of landing pages, and perform routine reporting of lead campaigns.

Project Manager

● Manage project requests and workflow with multiple deliverables and team-wide participation.

● Assess priorities, manage timelines and communicate with stakeholders. Realty Coordinator Team Lead

● Maintained responsibilities of Realty Coordinator, in addition to monitoring performance metrics and coaching team of 5+ Realty Coordinators. Realty Coordinator

● Answer general inquiries about the home buying process and provide education on the benefits of working with a real estate agent.

EDUCATION

Bachelor of Arts, Biological Science, University of Missouri-Columbia December 2003

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