Customer Service Office Clerk
Resume:
Objective
Interesting in the growing field in Customer Service.
DIANE D COLLINS
TALLAHASSEE, FL 32310 Phone: 850-***-****
Alt Phone:850-***-****
Email: ***************@*****.***
Abilities
Experience in Customer Service 8 years or more.
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Employment History
Secretary Office Clerk, Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
10/2018 - Current The IceHouse LLC Tallahassee, FL
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
Answer telephones, direct calls, and take messages.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Inside Ground Keeper, Landscaping and Groundskeeping Workers
03/2017 - 05/2017 Gadsden Correctional Facilit Quincy, FL
Landscape or maintain grounds of property using hand or power tools or equipment. Workers typically perform a variety of tasks, which may include any combination of the following: sod laying, mowing, trimming, planting, watering, fertilizing, digging, raking, sprinkler installation, and installation of mortarless segmental concrete masonry wall units.Gather and remove litter.
Use hand tools, such as shovels, rakes, pruning saws, saws, hedge or brush trimmers, or axes. Operate vehicles or powered equipment, such as mowers, tractors, twin-axle vehicles, snow blowers, chain-saws, electric clippers, sod cutters, or pruning saws.
Water lawns, trees, or plants, using portable sprinkler systems, hoses, or watering cans. Prune or trim trees, shrubs, or hedges, using shears, pruners, or chain saws.
Dietary Aide, Dining Room and Cafeteria Attendants and Bartender Helpers
06/2013 - 04/2015 Miracle Hill Nursing and Rehabilitation Tallahassee, FL Center
Wipe tables or seats with dampened cloths or replace dirty tablecloths.
Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
Perform serving, cleaning, or stocking duties in establishments, such as cafeterias or dining rooms, to facilitate customer service. Examine trays to ensure that they contain required items.
Administrative Clerk, Office Clerks, General
06/2010 - 12/2013 Aeo Arts And Healing 1638 Stuckey Ave, Tallahassee, FL
Performed routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
Operated telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Greeted persons entering establishment, determine nature and purpose of visit.
Customer Service Clerk, Customer Service Representatives
10/2012 - 06/2013 WorkForce Plus (Volunteer) Tallahassee, FL
Interacted with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Greeted customer with respect. Interact with customer with writing a basic resume.
Helped customer with faxing, computer assisted, copying paper for them, working with100 avenger customer per day.
Dietary Cook, Food Servers, Nonrestaurant
03/2009 - 10/2010 Broadview Assistant Living At Tallahassee, FL
Tallahassee
Directed and may participate in the preparation, seasoning, and cooking of salads, soups, fish, meats, vegetables, desserts, or other foods.
Checked the quality of raw or cooked food products to ensure that standards are met. Cooked large quantities of food for institutions.
Supervisored over 10 dietary aide, maintain and sanitized my work area.
Dietary Cook, Food Servers, Nonrestaurant
07/2007 - 02/2009 Sunrise Community Inc Tallahassee, FL
Cooked and prepared and served meals residential care facilities.
Lodging temperature in for the food we cooked in the facilities.
Operated or tend cooking equipment, such as steam cooking vats, deep fry cookers, pressure cookers, kettles, and boilers, to prepare food products.
Education History
Completion Date
Issuing Institution
Location
Degree Received
Course of Study
10/2016
Ultimate Medical
Academy
Tampa, FL
1 Year of College or a Technical or
Vocational School
Medical Administrative Assistance
05/2002
James S Rickards
FL
High School Diploma
High School
Certifications
Certification Title Issuing Organization Completion Date Expiration Date
Florida Food Handler Course Rootie's Bar and Grill, Cocount Creek, Florida 10/2017 10/2020
Honors
Volunteer at Pineview Elementary for the 2011 to 2012 school year. And was reward Outstanding job by the Leon County School Broad.
Contact this candidate