Customer Service Data Entry

KAREN NEUMANN

**** ***** ** ** *****, MN ***** 612-***-**** *****.*.*********@*****.***

Objective

Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Experience

September 2023-present

Special education para professional/ Anoka Hennepin School District 11

November 2003– August 2023

Insurance Trainer/Charge Entry/Customer Service/Registration/Receptionist Minneapolis Clinic of Neurology

*Collaborated with other departments on projects the required detailed data entry work.

*Adapted well under pressure by multitasking between various projects simultaneously without compromising quality of work.

*Demonstrated expertise in using electronic medical record systems for efficient data inputting.

*Proficiently managed a high volume of data entry in a timely manner while maintaining accuracy.

*Resolved customer inquiries promptly while providing exceptional customer service.

*Provided training to new staff members on proper procedures for entering patient charges accurately.

*Actively participated in meetings with internal teams discussing ways to streamline charge entry processes.

May 1997 to November 2003

Administrative Assistant/Customer Service

Superior Fire Protection

*Support a face paced Fire Protection Company in various Administrative duties, including processing payroll, outlook, word and excel

*Support staff in all clerical duties

Education

Mounds View High School, Arden Hills, MN

North Metro Technical College, White Bear Lake MN Medical Secretary

SKILLS

Reading Comprehension

Account Issues

Monthly Closings

Accuracy Verification

Outpatient Procedures

ICD-10 Coding

Office Supplies and Inventory

Office Organization

Healthcare Terminology

Updating Client Data

References

Available upon request

Contact this candidate