Customer Service Accounts Payable
Resume:
Roxanna Nichols
Winston-Salem, NC *****
****************@*****.***
Work Experience
Customer Service Representative
PayPal Incorporated-San Jose, CA
October 2021 to August 2024
Worked remote from home answer calls from customers resolve issues as far as not being able to log in help customers add their bank accounts update their email help update all account information answer questions resolve issues file disputes
Construction Coordinator
Daly Seven Hotels-Greensboro, NC
January 2020 to April 2021
Review emails daily review Winston-Salem developments emails throughout the day print all field reports and file update the billing logs bills ready for approval create new bill list monthly write all checks for approval filing request lien waivers mail all bills file all contracts help with payroll update job costs print all Bank draws bank balance reports file all bank deposit slips for All 48 hotels petty cash scan invoices into M3 reconciled debits for all 44 properties pay sales and use tax online Customer service senior coordinator
National Ambucs-Greensboro, NC
January 2008 to September 2019
Sage accounting software Bank deposits accounts payable accounts receivable collections order entry invoicing collections
Office Manager
PIEDMONT ROOFING-Winston-Salem, NC
January 2000 to December 2007
Prepare and review operational reports and schedules to ensure accuracy and efficiency invoicing payroll accounts receivable accounts payable ordering office supplies and materials discuss job performance scheduling appointments
Education
Brookstone College of Business in Medical health and office technology Brookstone college of Business - Greensboro, NC
March 2002 to September 2003
Skills
• Customer service
• Order entry
• Sage
• Accounts Payable
• Accounting Software
• Accounts Receivable
• Bank Reconciliation
• Office Management
• Payroll
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