Hotel Management High School

Deepam Thakali

**************@*****.*** ǀ 437-***-**** whitby, ON

EXECUTIVE SUMMARY

Seeking for an opportunity to a position in a growth-oriented and customer-focused organization where I can leverage my strong communication and problem-solving skills to deliver exceptional service and exceed customer expectations, while also gaining valuable work experience. PROFESSIONAL EXPERIENCE

Nyschaa Cafe March 2023 – December 2024 Barista and Cashier

• Greeted and assisted customers with a friendly demeanour, building loyalty.

• Prepared diverse coffee and tea beverages to high standards.

• Handled cash transactions accurately and efficiently.

• Worked with colleagues to fulfil orders seamlessly during peak hours.

• Assisted in training new staff members for smooth onboarding. Star Coffee Centre January 2022 – February 2023 Barista and Cashier

• Took orders, customized them, and liaised with kitchen for accuracy.

• Managed cash register, ensuring precision in transactions.

• Upheld cleanliness and sanitation standards in workspace.

• Addressed customer concerns promptly, maintaining satisfaction.

• Participated in organizing and executing successful café events. EDUCATION

Durham College September 2025 Diploma whitby, ON Program: Culinary Management

Nepal Tourism and Hotel Management College November 2019 – July 2021 High School Degree Pokhara, Nepal Program: Hotel Management ACHIEVEMENTS

● PROFESSIONAL BARISTA TRAINING CERTIFICATE November 2021 AVAILABILITY

Friday Saturday Sunday

Anytime Anytime 8 A.M. - 6 P.M.

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