Service Representative Customer
Resume:
EDUCATION
RYAN JEREMY BELTRAN
CUSTOMER SERVICE REPRESENTATIVE
CONTACT
*************@*****.***
Franklin Square NY 11010
SKILLS
Teamwork
Time Management
Leadership
Effective Communication
Critical Thinking
UNIVERSITY OF LUZON
Bachelor of Science in
Nursing
2001 - 2005
2000 - 20001
SAINT LOUIS UNIVERSITY
Bachelor of Science in
Information Technology
English (Fluent)
LANGUAGE
WORK EXPERIENCE
REFERENCE
PROFILE
I’m someone who genuinely enjoys helping others, especially in fast-paced situations. I thrive on answering questions and solving problems to make sure people feel valued and heard. I believe good communication is essential, and I take pride in building strong connections with those I assist. My aim is always to offer the best support possible and go the extra mile to meet everyone's needs.
*******.**********@*****.***
Marilyn Beltran
Phone:
Email :
Social Selling Consultant
******.*******@*******.***
Danny G. Tuangan
Phone:
Email :
Client Service manager
Peak Support Global Enterprise 2021 - 2024
Customer Associate
SiTel 2018 - 2021
Integrated Solutions Manager
ABC 360 2016 - 2017
Instructional Specialist
Provided friendly and efficient service to customers, addressing inquiries and resolving issues.
Handled high-volume customer interactions, ensuring satisfaction through clear communication and timely problem resolution. Worked collaboratively with team members to resolve complex customer concerns, maintaining high service standards. Processed transactions accurately while assisting customers with product questions, returns, and exchanges.
Managed customer complaints by identifying root causes, offering solutions, and ensuring a positive experience.
Delivered prompt assistance to customers via phone, email, and chat, ensuring seamless multi-channel support.
Created lesson plans that meet the needs of different learning styles and levels.
Helped students improve their reading, writing, and math skills through targeted instruction.
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