Customer Support Software Developer
Resume:
SUBIN SYMON SYMON
*************@*****.***
https://www.Linkedin.Com/In/subin-symon-308bb3138/ PROFESSIONAL
SUMMARY
A results-driven professional with expertise in Project and Business Management. I excel in delivering exceptional customer support and innovative solutions in dynamic environments. Skilled in problem-solving, team collaboration, and strategic leadership, I bring technical proficiency and a detail-oriented approach to managing projects and teams. Committed to fostering a positive work culture and achieving impactful results, I thrive in fast-paced, team-oriented settings. EXPERIENCE
MARCH 2022 - TILL NOW
Personal Shopper Real Canadian Superstore Moose Jaw SK Canada.
• Experienced in handling continuous shifts (4-8 hours) and managing heavy product deliveries.
• Skilled in customer assistance, addressing complaints, and tracking inventory needs.
• Proficient in maintaining cleanliness and organization of work areas, including fridges and freezers.
• Experienced in handling transactions, refunds, and ensuring compliance with policies and safety standards.
APRIL 2022 - MAY 2022
Server, Cashier, Kitchen Help Ruchi Masala Moose Jaw SK
• Supported the head chef in preparing event dishes while ensuring kitchen cleanliness and organization, including stoves and freezers.
• Delivered excellent customer service by managing tills, serving food, and adhering to health and safety standards.
JANUARY 2021 – FEBRUARY 22
Software Developer Soften Technologies Kochi, Kerala India
• Proficient in C, C++, Python, Java, SQL, MySQL, HTML, CSS, and JavaScript.
• Experienced in end-to-end website development and coding based on specific functionality requirements.
• Designed test cases and developed databases to ensure optimal product performance.
• Created motion graphics using CGI and GUI programming for enhanced product distribution.
JUNE 2020 - DECEMBER 2020
Personal care Volunteer MAD Special needs School (Akashapparava) Kerala India
• Provided dedicated care for children, administering medications, assisting with meal planning, and monitoring and reporting changes in health conditions.
• Ensured safety and well-being through initiative-taking crisis management and effective behavioral support plan implementation.
• Documented progress and care details to maintain accurate records and support individual development.
CERTIFICATIONS CPR, F AID & AED, SECURITY GUARD LICENSE TECHNICAL SKILLS SCRUM, WATERFALL & AGILE SYSTEMS, DATA ANALYSIS, VARIOUS CODING LANGUAGES, FRONT-END WEB
DEVELOPMENT, MS OFFICE AND TOOLS, DBMS SOFTWARES,
APPLICATION DEVELOPMENT TOOLS, PROJECT SCHEDULING
SOFTWARES
EDUCATION 31 DECEMBER 2023
Post Grade Certificate: Business Management
Saskatchewan Polytechnic, Moose Jaw, SK
DECEMBER 2022
Post Grade Certificate: Project Management
Saskatchewan Polytechnic, Moose Jaw, SK
2020
Bachelor of Technology: Computer Science and Engineering APJ Kerala Technological University, Kerala, India ACCOMPLISHMENTS • Awarded as second-best team leader for National Service Scheme during State Leadership camp
• My NSS unit in school got awarded as best unit in state continuously for 2 years while I was the team leader
• My works got published in school and college magazines multiple times. Also got awarded for it more than once.
• Hosted TEDx talk in my college with the help of my friends REFERENCE Tiny Pappachen (Software Developer, Bradt Group) *****************@*****.***
Mahivardhan Shekhawat (Supervisor, PCX Superstore) *******@******.**
Lesslie Ross (Store manager, Real Canadian Superstore) *******.****@******.**
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