Front Desk Customer Service

KULDEEP KAUR

Brandon, MB R*A +1-204-***-**** *******************@*****.***

Proactive and customer-oriented, my tenure at Red Apple Hotel honed my problem-solving and organizational skills, leading to increased guest retention. Adept at multitasking, I excel in a team environment, ensuring smooth operations and exceptional service. My approach not only improved efficiency but also enhanced the guest experience, showcasing my commitment to excellence and collaborative spirit.

• Friendly, positive attitude

• Teamwork and collaboration

• Customer service

• Problem-solving

• Time management

• Dependable and responsible

• Multitasking

• Excellent communication

• Computer skills

• Organizational skills

Front Desk Receptionist, 01/2023 - 08/2024

Red Apple Hotel – India

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

• Scheduled, coordinated and confirmed appointments and meetings.

• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

• Completed data entry and filing to keep records updated for easy retrieval.

• Increased guest retention by maintaining a welcoming and organized reception area. Business Administration : Accounting

Assiniboine Community College - Brandon

PROFESSIONAL SUMMARY

SKILLS

WORK EXPERIENCE

EDUCATION

LANGUAGES

English

Full Professional

Hindi

Native or Bilingual

Punjabi

Native or Bilingual

Computer Course

Monday- 2pm to midnight

Tuesday-2pm to midnight

Thursday- 2pm to midnight

Saturday- full day

Sunday- full day

CERTIFICATIONS

AVAILABILITY

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