Customer Service Retail Sales
Resume:
OBJECTIVE
To secure a challenging
and rewarding position in retail
sales and operations where my
leadership skills, industry
experience and customer service
expertise can be utilized to ensure
exceptional experiences for
customers and to maximize profits
for the organization
Mark J. Austin
RETAIL SALES AND OPERATIONS
Passionate about delighting
customers and delivering results
CONTACT
*************@*****.***
Santa Monica, CA
EDUCATION
SAN DIEGO STATE UNIVERSITY
BA, English Literature
1997
SKILLS
Customer Service – Expert
Retail Sales and Operations –
Experienced
Property Management Sales
and Operations - Experienced
EXPERIENCE
SEAFOOD MANAGER WHOLE FOODS, MALIBU CA
October 2019 – May 2024
- Delivered and managed front-end sales of Whole Foods seafood product portfolio.
- Reviewed invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods and to issue work assignments.
- Prepared and managed departmental budgets.
LEASING CONSULTANT EQUITY RESIDENTIAL, SANTA
MONICA CA
February 2013 – November 2017
- Maintained detailed records of client inquiries, interactions and transactions.
- Followed up to ensure that appropriate changes were made to resolve client problems.
- Processed receipts, refunds, credits, or change due to clients. LEASING CONSULTANT/CLIENT SERVICE ARCHSTONE
COMMUNITIES, SANTA MONICA CA
January 2004 – February 2013
- Rented or leased properties on behalf of clients.
- Visited properties to assess them before showing them to clients.
- Compared a property with similar properties that have recently been leased or sold to determine its competitive market price.
- Prepared documents such as representation contracts, purchase agreements, closing statements, deeds
and leases.
Contact this candidate