Service Representative Customer

Melissa Feazell

*****************@*****.*** 740-***-**** Portsmouth, OH

SUMMARY Customer-focused professional with 12 years of experience in fast-paced environments, seeking a Customer Service Representative role. Proven skills in active listening, empathy, and problem-solving, enhancing customer satisfaction and operational efficiency. Strong communicator adept at multitasking and managing resources effectively to meet customer needs and expectations.

WORK EXPERIENCE Pizza Pub Portsmouth Ohio

Head Cook/Kitchen Manager Aug 2012 - October 2024

• Oversaw food preparation processes, ensuring consistency and quality in all dishes.

• Conducted training sessions for kitchen staff, enhancing skills and promoting adherence to food safety standards.

• Developed and managed staff schedules, optimizing kitchen operations and labor costs.

• Monitored and maintained inventory levels, ensuring the availability of necessary ingredients and minimizing waste.

• Created and refined recipes, contributing to menu innovation and customer satisfaction.

• Procured essential kitchen supplies as needed to maintain seamless operations.

• Crafted homemade sauces to enhance the flavor profile of menu offerings.

• Developed cleaning schedules to uphold kitchen hygiene and safety standards.

• Improved kitchen efficiency through strategic planning and resource management. EDUCATION CBCF

GED, General

Columbus Ohio

Aug 2008

CERTIFICATIONS Food safety manager, Safe Serv 2020 SKILLS Multitasking • Active Listening • Empathy • Problem-Solving • Communication Skills • Typing

CUSTOM SECTION • I have completed the courses on the sales representative webpage.

• I'm stepping out of my comfort zone and trying new things.

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