Entry-Level It Systems

YUSUF RAHMAN

Queens, New York · 929-***-**** · ***********@*******.*** · linkedin.com/in/yusufrahman2250 Motivated and detail-oriented IT professional with a solid educational background and hands-on experience in IT Systems and Support. Seeking an entry-level IT position to leverage technical skills, problem-solving abilities, and a passion for technology.

Education

New York City College of Technology, Brooklyn, New York Associate in Applied Science 2022

- Focused on entry-level careers in computer programming, database administration, web programming, and systems/network administration and support.

Bachelor’s degree in Technology – Computer System 2024

- Specialization in Network and Security: Emphasis on designing and maintaining secure and efficient computer networks to protect digital assets and ensure the integrity of information systems. Experience

Queens, New York

Green Light Technology 2022

- Resolved over 50+ hardware and software issues with a 90% first-call resolution rate, ensuring minimal downtime for clients.

- Installed and maintained network components, including RJ45 cables and Intermediate Distribution Frames

(IDF).

- Organized and managed patch cabling to optimize network performance.

- Diagnosed and resolved issues in routers, PCs, and network devices, reducing overall downtime by 25%.

- Configured and managed Windows systems, handling user accounts, permissions, and group policies.

- Installed and maintained security tools, including antivirus software and CCTV systems.

- Documented network configurations and system maintenance logs for seamless knowledge transfer.

- Provided end-user support for Windows OS functionalities, reducing errors and enhancing productivity. Skills & Others

Technical Skills:

- Operating Systems: Windows, Linux

- Security Tools: Wireshark, Nmap, Snort

- Programming/Scripting: Python, Java, SQL, Bash

- Networking: TCP/IP, Subnetting, VLANs

- Web Development: HTML, CSS, JavaScript

Key Attributes:

- Problem-solving

- Attention to detail

- Analytical skills

- Effective communication

- Team collaboration

Certifications: Network Assurance, Information Security Basics, Introduction to Packet Tracer, Introduction to Cybersecurity, Responsible Conduct Research (RCR)

YUSUF RAHMAN

Queens, New York · 929-***-**** · ***********@*******.*** · linkedin.com/in/yusufrahman2250 Community Service

As-Siddiq Muslim Organization, Queens

Volunteer (January 2015 - Present)

- Providing support in maintaining audio and video systems and Security Camera systems (CCTV)

- Assisted in facilitating activities for the youth including classes and other educational development initiatives

- Engaged in humanitarian and charitable work including: o Food Drives, and Distributions

o Sending Containers of goods to countries impacted by natural disasters

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