Payroll & Benefit Expert

PROFESSIONAL SUMMARY

Dynamic Payroll and Benefits Leader with a strong record in managing payroll, benefits, and driving process improvements across varied organizations. Skilled in mentoring and leading teams to operational excellence, compliance, and fostering an inclusive workplace. Experienced in implementing HR strategies to enhance employee experience, engagement, and supporting organizational change through mergers, acquisitions, and system integrations.

CORE COMPETENCIES

Leadership & Team Engagement: Mentorship, training, and supervision of multi-level teams; driving employee engagement and fostering an inclusive, accountable culture.

Process Improvement & Compliance: Identifying and implementing efficient payroll processes while ensuring adherence to regulatory standards.

SYSTEMS EXPERTISE

Paycor, ADP Workforce Now, Kronos, Oracle, Trinet, SAP, Paylocity, E-Time Systems, Replicon, Asure

PROFESSIONAL EXPERIENCE

KCM Consulting LLC Payroll/Benefits Consultant 2020-Current

Lead payroll operations for 11,538 employees across 50 states, ensuring accuracy, compliance, and efficiency in collaboration with executive management.

Spearhead process improvements in payroll and benefits management, resulting in streamlined workflows and reduced processing time.

Direct and mentor payroll administrators and analysts, fostering a high-performing team aligned with organizational culture and values.

Drive compliance in benefits administration, including FMLA, ACA, and disability programs, while enhancing employee understanding through clear communication and training.

Develop and maintain Standard Operating Procedures (SOPs) and oversee special projects, supporting client needs and organizational goals.

Robert Half Payroll/Benefits Manager 2019-2020

Contract Ended

Managed payroll for 275 employees across 10 states, overseeing end-to-end processing including onboarding, garnishments, and terminations.

Conducted annual benefits reviews, implementing employee feedback to enhance offerings, and facilitated successful benefit enrollment periods.

Championed employee engagement through onboarding processes and exit interviews, contributing to positive organizational culture and improved retention.

Harcros Chemicals Inc. Payroll Manager/Benefits Administrator 2011-2019

Voluntary Resignation

Managed payroll operations for 576 employees across 29 states, implementing process efficiencies and achieving high accuracy rates.

Supervised a team of payroll clerks and temporary employees, fostering a collaborative team environment and providing developmental feedback.

Organized annual benefit enrollment and health fairs, creating a positive and engaging employee experience.

Led employee relations initiatives, conducting investigations and supporting a culture of respect and accountability.

Paycor Inc. Account Executive 2006-2010

Voluntary Resignation

Managed successful conversions of new clients from legacy payroll systems to Paycor software, ensuring data integrity, security, and minimal disruption.

Provided hands-on leadership in training new users on payroll software, enhancing client self-sufficiency and satisfaction through on-site, remote, and facility training.

Partnered with clients and internal stakeholders to troubleshoot payroll issues, achieving high client satisfaction ratings and strengthening client relationships.

Collaborated on special projects, contributing to the successful implementation of new products and services, and enhanced operational efficiency.

H&R Block Lead Customer Care & People Center Specialist 2002 – 2011

Voluntary Resignation & Seasonal

Supervised a team of seasonal and full-time associates, overseeing payroll adjustments and ensuring timely issue resolution.

Facilitated New Hire Orientation (NAO) sessions, training field bookkeepers and associates on timekeeping and payroll processes to support workforce engagement and compliance.

Coordinated payroll operations for 12,000 non-union employees, ensuring adherence to strict timelines and handling expedited payrolls for terminated employees.

Conducted employee appraisals and performance reviews, providing guidance and mentoring to foster a productive and engaged team culture.

EDUCATION

Kansas City Kansas Community College (KCKCC)

Associates of Accounting Degree

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