Guest Service Agent

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ACHRAF BOUKAL

OBJECTIF

To work in an environment which encourages me to succeed and grow professionally

As you can see from my attached CV, I have more expérience's over in each feilds and have the Ability to assume full responsibility while working Create an enthusiastic atmosphere with valued customers and guests and win their respect

Team spirit and working as one And build New and goood career in this life EXPÉRIENCE PROFESSIONNELLE

PUBLIC RELATIONS OFFICER

HÔTEL ( DELTA ATLAS )

* Monitor and verify guest requests and address issues.

* Ability to deal with difficult situations

*Follow up on the preparations and arrangements necessary to receive guests and VIPs

RECEPTIONIST ( MANAGER )

HOTEL DELTA ATLAS

* Taking customer requests and satisfying them

* Stay smiling all the time with guests

* Creativity and creating a festive atmosphere with customers in a good way

GUEST SERVICE AGENT

HOTEL TOUBKAL

Excellent grooming standards

Calm, efficient, and organized with great attention to detail Ability to multi-task while maintaining a positive attitude when working with a Guest

Professional manner with an emphasis on hospitality and guest service Ability to work on your own and as part of a team

ÉDUCATION

️HIGH SCHOOL DEGREE

CONTACT

MADINATI GH9 APT 03 N 4 SIDI

BARNOUSSI HAY EL-AZHAR

CASABLANCA CITY

+212*********

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INFORMATIONS

PERSONNELLES

Date De Naissance : 12/09/1996

Situation de famille : SINGLE

Nationalité : MOROCCAN

Genre : MALE

INSTAGRAM : Achraf_tabit00

LA LANGUE

_ARABIC : NATIVE LANGUAGE

_FRENCH : SECOND LANGUAGE

ENGLISH : ADVANCE FLUENT

ACTIVITÉS

PHOTOGRAPHER CULTURAL

AND ENVIRONMENTAL ACTIVITIES

VOLUNTEER WORK

2024

️3 YEARS STUDY IN DIVING SCHOOL

National Diving School of the Royal Navy

️SPÉCIALIZATION DIPLOMA ( DIVING)

️ DIPLOMA IN ENGLISH STUDIES

( AMÉRICAIN INTERNATIONAL CENTER )

️DIPLOMA IN SOFT SKILLS

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