Customer Service Assistant Manager
Resume:
Cesar A Ortiz
General Manager, Assistant Manager, HMIC
Tucson AZ, 85730
***********@*****.***
EXPERIENCE
Popeyes Louisiana Chicken, 22nd/Kolb — Assistant Manager April 2023 - PRESENT
Making Schedules, Inventory count, Closing Procedures,Truck Ordering, General Upkeep of store as well as managing up to 12 people at once Popeyes Louisiana Chicken, Casa Grande —General
Manager
November 2019 - April 2023
Oversaw store-wide performance metrics, scheduling, food costs,labor Percentage and and Top-notch customer service; successfully lead a team of more than 40 individuals.
EDUCATION
Nogales High School, Nogales, AZ — H.S Diploma
May 1976 - April 1980
Played Baseball;Basketball;Football for Varsity Team PROJECTS
Salsa Company — Owned and Operated
Founder and proprietor of Muy Buena Salsa
LANGUAGES
English, Spanish
SKILLS
Proficient in
delivering top-notch
customer service to
ensure client
satisfaction.
Known for sharing
amazing dad jokes to
foster a positive and
enjoyable
atmosphere.
Demonstrates
dedication through
hard work and
willingness to work
long hours to achieve
goals.
Bilingual in Spanish
and English,
facilitating effective
communication in
diverse settings.
Brings disciplined
and structured
approach from
military experience to
professional
endeavors.
AWARDS
Serve-safe Certified
EMT
Role Certification at
Popeyes(GM,AM,SM)
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