NIDHAL OUNI
PROFIL
Experienced customer service agent and
KYC/AML onboarding analyst with strong
communication skills, adept at verifying
client information, ensuring compliance,
and providing exceptional support to
enhance customer satisfaction.
INTERESTS
EDUCATION
CONTACT DETAILS
Internet
Travel
Theater shows
To watch movies
Play music ( Singer )
Literary bacalaureat level
1164 Hammem chat -
Tunisie 3 Rue des Pins
***********@*****.***
Quick Course on Audiovisual
EXPERIENCE
Health care assurance ( Cs Expert )
Teleperformance 2017-2018
PhoneWord company 2015-2017
Jumia Tunisia 2019 - December 2022
Amazon France ( Master Mail and Chat )
Chat Custumor Service ( CS Expert )
Académie d’Art de Carthage Juillet
/ Septembre 2014
Lycée Montfleury 2010-2014
SKILLS
Artistic direction
Ad campaigns
communication
skills
Jumia Tunisia 2023
Legal compliance - KYC - AML Analyst
Certificate of completion
by SUMSUB
Advanced monitoring
transaction Masterclass