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Customer Service Agent

Location:
Sidi Bou Said, Tunis Governorate, Tunisia
Posted:
January 20, 2025

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Resume:

NIDHAL OUNI

PROFIL

Experienced customer service agent and

KYC/AML onboarding analyst with strong

communication skills, adept at verifying

client information, ensuring compliance,

and providing exceptional support to

enhance customer satisfaction.

INTERESTS

EDUCATION

CONTACT DETAILS

Internet

Travel

Theater shows

To watch movies

Play music ( Singer )

Literary bacalaureat level

1164 Hammem chat -

Tunisie 3 Rue des Pins

+216-**-***-***

***********@*****.***

Quick Course on Audiovisual

EXPERIENCE

Health care assurance ( Cs Expert )

Teleperformance 2017-2018

PhoneWord company 2015-2017

Jumia Tunisia 2019 - December 2022

Amazon France ( Master Mail and Chat )

Chat Custumor Service ( CS Expert )

Académie d’Art de Carthage Juillet

/ Septembre 2014

Lycée Montfleury 2010-2014

SKILLS

Artistic direction

Ad campaigns

communication

skills

Jumia Tunisia 2023

Legal compliance - KYC - AML Analyst

Certificate of completion

by SUMSUB

Advanced monitoring

transaction Masterclass



Contact this candidate