AGNES MATHAPELO MAFUSI
MOTAUNG
************@*****.***
OBJECTIVE
Hard working and enthusiastic individual with three years of experience in Receptionist /Administration assistance where I have learned and improve my computer skills, communication skills, customer service skill and timeframe management to provide client experiences to ensure efficiency of the company or organization. LANGUAGES
= Sesotho (speak, read)
= English (speak, read, write)
=Afrikaans (speak, read, write)
EDUCATION
HOERSKOOL OVERVAAL - 2018
GRADE 12
*Afrikaans Home Language *English First Additional Language
*Life Orientation *Mathematics Literacy
*Accounting *Business studies
*Hospitality
NATIONAL COMPUTER COLLAGE – CURRENT
Business Administration
Still busy with the course to finish in June 2025
EXPERIENCE
AUTO BONN VAAL AUTO BODY, DUNCANVILE RECEPTION/ADMINISTRATION ASISTANT
2022-CURRENT
VOERKRAAL RESTAURANT, RISIVILLE WAITRESS
2021-2022
TOP CARPETS AND FLOORS, DUNCANVILLE RECEPTIONIST, ADMINISTRATION AND SALES
2019
WIMPY RIVER SQUAR- THREE RIVERS WAITRESS
2018-2019
SKILLS
• Good in MS Office (WORD, EXCEL,
POWERPOINT, OUTLOOK)
• Data capture
• Adaptability in the workplace
• Excellent customer service
• Good in organization skills
• Presentable and neat
• Have a good eye for details
• Problem solving
• Ability to fit in the job post and
good in working in a team
• I am a fast learner
REFERENCES
Available on request
CERTIFICATES
• Sage pastel- excel certificate
• Setaodi – occupational health and safety environment training
• Nivara – SHE rep
• Nivara – first aid
RESPONSIBILITIES
*Perform general administrative duties, including filling, data entry and managing correspondence
*Maintain and update office records as well as the documents
*Assist with scheduling appointment and managing calendars- handling of the client’s bookings
*Coordinate office supplies and equipment
*Handling the switchboard
*Doing invoicing and following up on payment
*Working with the card machine and assisting clients with an EFT payment
*Working on TMS to capture client’s data
*Client’s reservations
*Housekeeping duties of the restaurant
*Working on PILOT system
*Training the new waiters on the floor
*Data capture of job cards on WORD and EXCEL
*Doing a weekly booking plan for the teams to go on sites
*Check of materials of the team if it will be enough for their daily jobs
*Doing stock take with the store man