Customer Service British Columbia
Resume:
KARAMBIR
KAUR GILL
CONTACT INFO
*******@*****.***
Abbotsford, British Columbia
EDUCATION
Diploma
Business and Accounting
Douglas College, New
Westminster
April 2024
New Westminster, BC
3.1 GPA
SKILLS
Customer Service
Safety
Emergency Management
Patrols
Communication
Report Writing
Organization
CERTIFICATIONS
BC Driver's Licence
First Aid Certification
WHMIS
CAREER OBJECTIVE
Respected and professional experienced in conflict resolution, time management and team collaboration. Eager to deliver strong management and observation skills to create a secure and inviting environment for staff, clients and guests.
WORK EXPERIENCE
Security Guard(Part-Time)
Fusion Security
October 2022 - current Abbotsford, British Columbia Coordinated with law enforcement for large events and seasonal festivals.
Patrolled store, acknowledged customers, and reviewed CCTV footage of a mall to deter shoplifters and enforce federal, state, and store safety guidelines.
Warned trespassers of violations, explained regulations, and escorted unauthorized persons from properties.
Patrolled the perimeter of 2 properties each shift to ensure gates were locked, security cameras functioned, and no unauthorized persons loitered around the property.
Compiled daily notes for supervisor, reporting needed equipment repairs and unusual occurrences.
Patrolled premises on foot and by vehicle many times a shift, reducing cases of theft.
Crew Member
Dairy Queen
June 2022 - current Abbotsford, British Columbia
Assisted guests to select menu choices, review club cards and participate in add-on sales.
Worked front counter, drive-thru and other areas.
Served drinks and prepared specialty beverages.
Kept food preparation area, equipment, and utensils clean and sanitary.
Built brand loyalty and accomplished customer satisfaction by working well with other food service team members. Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
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