Customer Service Material Handler
Resume:
MARKUS GLEATON
Atlanta, GA *****
***********@*****.***
I am an organized and independent individual with applicable customer service and warehouse experience that displays strong time management skills, professionalism, respect and team effort amongst colleagues and the public. I am aiming to utilize my strengths in leading projects, learning new concepts with ease, multi-tasking, communication and high-volume skills to successfully fulfill a position and become a dependable asset within your company. I am able to remain calm in extremely difficult situations and believe in the importance of support. I am in search of a company that values excellence and building valuable rapport with patrons and securing sensitive protected information and I can be relied upon to help achieve those goals.
Work Experience
Wheelchair Agent
Unifi-College Park, GA
Present
• Assist customers from the airplane up the jet bridge in a wheelchair or aisle chair
• Make sure that the customer is accommodated with the liberty to use the restroom and or get refreshments as needed
• Assist with luggage and carry ons to further accommodate customer.
• Always leave with a smile and a farewell. Ensuring that the customer has had a pleasant journey throughout the airport
Material Handler
McElroy Metal-Peachtree City, GA
August 2023 to February 2024
•
Assistant Manager
FAMILY DOLLAR-Jonesboro, GA
February 2023 to July 2023
•Provided customer service to customer in a courteous manner by assisting them with their needs
•Answered questions provide information and help customers find products they are looking for
•Assisted store managers in maintaining inventory levels and ensuring that shelves are stocked merchandise
•Hired and trained new employees
•Delegated work as needed
•Managed budget and make sure its balanced; work with vendors and supplies to obtain supplies and equipment
Pallet Jack Operator
VARIETY WHOLESALE-Newnan, GA
April 2021 to October 2022
•Used RF scanner to pick and deliver merchandise to proper destinations
•Operated electric pallet jack to transport items to delivery pallets in a safe and urgent matters
•Meticulously strong in stocking materials according to company standards
•Identified and escalated issues to management
•Maintained
Warehouse Associate
HELLO FRESH Newnan-GA
December 2018 to March 2021
•Operated lift trucks to convey, move or hoist materials to proper departments or areas in a safe and timely manner
•Assisted in shipping and warehouse areas as needed
•Enforced and followed all safety, GMP, and SQF policies and procedures
•Ensured proper stocking of all production materials needed for the production line on a daily basis
•Shrink wrapped pallets either manually or utilizing automation in preparation of shipment
•Reported defective materials or questionable concerns to management Cashier
WALMART-Newport News, VA
October 2016 to November 2018
•Received payment by cash, check, credit cards, vouchers, or automatic debits
•Issued receipts, refunds, credits, or change due to customers
•Assisted customers by providing information and resolving their complaints
•Greeted customers entering the establishment, answered customer questions and provided information on procedures or policies
•Proceeessed merchandise returns and exchanges
•Maintained a clean and orderly checkout area and completed other general cleaning duties
•Watched for and recognized security risks and thefts and know how to prevent or handle these situations Education
GED in diverse situations
Newnan High School - Newnan, GA, US
2011
Skills
• Customer service experience, with knowledge of building great rapport with customers and coworkers
• Knowledge of medical terminology
• Typing speed of 30 WPM
• Outstanding personality with a warm demeanor and a passion for customer service
• Great attention to detail, coupled with a strong work ethic and willingness to learn with the ability to adapt in diverse situations with outstanding organizational and communication skills
• Ability to adapt and multitask in diverse situations and work in a very paced environment
• Delivery driver experience
• Driving
• Customer service
• Cash handling
• Cash register
• Assembly
• Manufacturing
• Basic math
• English
• Box truck
• Heavy lifting
• Moving
• Technical sales
• Communication skills
• Salesforce
• Warehouse experience
• Organizational skills
• Live chat
• Cleaning
Certifications and Licenses
Non-CDL Class C
Driver's License
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