Receiving Supervisor Quality Assurance

To:

Hello, I would like to introduce myself. I am John Patino and I am inquiring about your current Shipping and Receiving Supervisor position. My 30+ years leading successful teams in this field have provided me with work experience that closely aligns to the needs of your company. My employer recently closed their California facility and I am looking to secure a permanent full-time position in the Inland Empire area.

I would greatly appreciate an opportunity to meet with you and your team to discuss your open position. I can be reached at 951-***-**** or at *************@*****.***

Thank you for your consideration,

John L Patino

John Patino

14565 San Remo Drive

Eastvale, CA 92880

cell 951-***-**** email *************@*****.***

NationsBenefits, Long Beach Supervisor 2021-2024

Supervise daily operations to guarantee success in meeting all operational effectiveness and efficiencies measurements

Daily review and communication of results with individual team members to provide guidance to achieve performance excellence that is aligned with Client SLA’s and NationsOTC standards

Meet and/or exceed quality performance metrics through consistent quality monitoring and employee feedback

Directly accountable for accuracy of employee attendance records, payroll approvals, PTO, and scheduling

Solicit feedback in open forums/huddles with employees and provide feedback to the Ops Manager

Escalate issues/risks that impact quality or performance relative to client expectations/SLA’s in an expedient manner

Prepare for approval by Management corrective actions and performance improvement plans in accordance with the Human Resource policies and procedures. Administer approved documents to employee.

Promote performance excellence by demonstrating integrity, dedication, magnanimity, and accountability

Responsible for compliance with all federal, state, and local laws, rules and regulations

Responsible for participating in quality assurance, compliance and in-service and continuing education activities as requested by Company

Responsible for GEMBA review and reporting of safety issues

Cycle count monthly rack location to verify inventory accuracy and correct for any discrepancy

Delta Apparel, Santa Fe Springs Supervisor 2015-2020

Supervise 2nd shift operations for 151,8000 sq. ft. facility

Supervise 35 apparel warehouse personnel plus 3 office staff (Pick Pack, Shipping, Receiving, QC and Consolidation)

Schedule daily warehouse crew based on routine task, escalations and projects

Facilitate monthly safety committee meetings as Safety Committee chairman

Utilized AS400 program for internal and external inventory and order inquiries

Coordinate pickup schedules and quotes with vendors such as FEDX and UPS

Partner with HR department on adherence of company policies including OT and PTO

Set all nightly alarm systems, closed facility including entry and exit gates

Thermal Dynamics, Ontario Supervisor 2014

Supervise 1st shift operations for 40,000 sq. ft. facility and 150+ variety of automotive parts

Supervise 4 automotive distribution warehouse personnel plus 2 union works

Manage daily operations of 1,000+ line items per day

Operate with 100% compliance with OSHA and Hazmat standards

Oversee outbound/inbound shipments via ocean containers LTL, FTL, FEDX, UPS and ground transportation

Maintain all equipment maintenance records

Track/analyze daily line item productivity and late shipments to determine performance percentage/goals

Certification and Training

CPR Certified CalLift Forklift Certified

Safety Committee Chairman FTL/LTL/UPS/DHL/FedX Shipping Systems

People First Leadership Development Workshop RF Scanner and Warehouse Management Training

ISO 9001 Certification Disaster Team Training

Hazmat Certified Navision Software Training

AS400 Training OSHA Forklift Trainer Certified

WMS Deposco Microsoft Word and Excel Training

Michael R. Miller

NationsBenefits OTC-CA Warehouse

2861 Orange Ave., Long Beach CA. Ph. 951-***-**** email:******************@*****.***

September 4, 2024

Recommendation for John Patino

To whom it may concern:

John worked for NationsBenefits as a warehouse supervisor from 2021 until September 2024 reporting to me directly. In that time John showed excellent abilities in managing and coaching staff and taking initiative to ensure that all of our workload needs were fulfilled daily.

John was proactive in helping the Long Beach, CA facility run efficiently while managing a staff of up to 30 warehouse associates. John has a good understanding of order fulfillment functions from picking to packing and shipping. He is functional in Microsoft office applications, computer functions, WMS applications and administering corrective action when needed. He possesses excellent interpersonal skills. John was also our OSHA certified forklift trainer for the entire Nations Benefits network and willingly took on this role.

All the intangibles that lead to success in the workplace are in order with John. I am confident in his knowledge and abilities that he will fit in and be an asset to any work environment.

I volunteered to write this recommendation for John because I am very grateful for his contributions to our company and very confident that he has the intelligence, work ethic and communications skills to add value wherever he works.

Please feel free to contact me if you have any questions about him.

Sincerely,

Michael R. Miller

General Manager-OTC CA Warehouse

Nations Benefits

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