MUSTAFA
JABR
M
J
St. Johns, Florida *****, United
States
***********@*****.***
PROFESSIONAL SUMMARY
Accomplished Senior Software Engineer with over 20 years of experience specializing in full-stack development, product management, and hands-on reporting and analytics support. Proven expertise in designing, implementing, and maintaining high-impact software applications and automations. Skilled in ServiceNow, Oracle Fusion Cloud HCM, ERP, and other enterprise platforms. Adept at leading development projects that improve system efficiency and user interaction. Committed to delivering robust, secure, and maintainable solutions and ensuring client satisfaction through effective communication and collaboration.
SKILLS
• Git • GitHub • GitLab
• Jenkins • Agile • DevOps
• No-Ops • SDLC • CI/CD
• TDD • Aurora MySQL • DynamoDB
• PostgreSQL • AWS (EC2, Lambda, API Gateway) • Microservices
• Restful APIs • Serverless Architectures • Java
• JavaScript • TypeScript • Node.js
• React • Angular
EXPERIENCE
Senior Software Engineer January 2017 - January 2024 Your Jacksonville Lawyer Jacksonville, United States
• Led the delivery and support of ServiceNow Platform, focusing on HR, Procurement, and Finance global services.
• Utilized in-depth knowledge of ServiceNow HRSD, S2P, and Employee Center modules to guide development teams.
• Designed, architected, and implemented scalable, robust, and secure solutions on the ServiceNow platform.
• Developed user-facing applications using Vue.js, creating modular and reusable components. Led full-stack development projects integrating Node.js, React.js, and PostgreSQL to create automated legal service applications, enhancing client engagement and operational efficiency.
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Designed and implemented robust API solutions and microservices architectures, reducing system complexity and improving scalability.
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Advanced DevOps initiatives, including automated CI/CD pipelines, enhancing deployment processes and system reliability.
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Conducted product demos and Proof of Concepts (POCs) to showcase solutions, maintaining a strong focus on user experience within ServiceNow solutions.
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Acted as the primary trusted delivery advisor to technology leaders, collaborating across multiple global/regional teams and JJT groups.
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Partnered with external organizations and vendors to influence product features and enhancements.
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Product Manager Software Engineer December 2013 - December 2016 Global Link Jacksonville, United States
Managed and delivered enterprise-level software solutions focusing on high scalability and impact, utilizing Java EE, Spring Boot, and modern front-end frameworks (Angular, JavaScript).
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Pioneered the integration of DevOps practices into software development cycles, improving project delivery speed and system response times.
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Leveraged extensive cloud computing expertise, including AWS, to develop scalable, secure, and efficient enterprise- level software solutions.
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• Built and refined engineering team processes and best practices based on project experiences. Software Engineer September 2013 - November 2014
Best Medical Billing Inc Jacksonville, United States Developed critical software components for processing medical claims using advanced web technologies and cloud infrastructure, enhancing business functionality and data management.
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Vice President, Software Developer August 2008 - September 2013 Home Runs Inc/ Snappy Mart Inc Jackson, United States Directed the digital overhaul of 22 gas stations, implementing advanced full-stack software solutions to improve inventory management and sales tracking
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Engineered complex database enhancements, ensuring robust data integrity and enabling real-time analytics to support strategic decision-making
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• Led interdisciplinary teams in an Agile environment, focusing on timely, scalable delivery of technology solutions Oversaw the digital transformation of operational processes, integrating ServiceNow solutions to improve business workflows and data analytics.
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Vice President Of Software Development March 2002 - July 2008 Product Leasing Inc San Antonio, United States
Extensive hands-on experience delivering ServiceNow solutions, focusing on integrations and standard platform development across various domains
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Designed and developed integrations between ServiceNow and third-party systems including Workday, IAM, Azure, and Salesforce using ServiceNow's Integration Hub and custom APIs
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Skilled in using web technologies and scripting languages including JavaScript, HTML, CSS, AngularJS, Jelly, Ajax, and jQuery.
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EDUCATION
Computer Software Engineering
Fullstack Academy
Bachelor of Business Administration (B.B.A.) - Business, Management, Marketing, and Related Support Services University of the Incarnate Word
Bachelor's degree - Computer Science
University of North Florida
TECHNICAL TOOLKIT
• JavaScript/TypeScript
• Python
• Java
• C++
• Cobol
• Node.js with TypeScript
• React.js front-end
• PostgreSQL
• Git
ServiceNow (HRSD, S2P, Employee Center modules), Oracle Analytics Cloud, AWS (EC2, Lambda, API Gateway), Microservices, RESTful APIs, Serverless Architectures
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WEBSITE, PORTFOLIO AND PROFILES
www.linkedin.com/in/mustafajabr-42447a25
CERTIFICATIONS
• Equipment Leasing and Finance Broker
• Certified Software Engineer
• Software Engineering Fullstack Academy
• NMLS Mortgage Loan Originator