Customer Service Representative

Brianna Brown

606-***-**** *************@******.*** monticello, Kentucky

Experience

Senture Monticello, Ky

Customer Service Representative 06/08/2020 - 09/20/2024

Kept accurate records of all interactions, including customer names, addresses, phone numbers, payment information.

Assisting Customers with repayment options that fit the needs of their personal budgets within the policies and procedures. Providing technical support for creating accounts, completing applications and troubleshooting issues for multiple websites.

Hardees’ : Monticello, Ky

Team Member 9/8/2018 - 04/2020

Food service professional with four years industry experience. Excellent at working well under pressure in a busy environment. Outstanding listening and multi-tasking skills, with the ability to follow directions while providing service to customers while keeping facilities clean and up to health code standards.

Skills

Customer service. Computer literacy. Communication skills

Education

Wayne county High School Monticello, Kentucky

I graduated high school in May 2019. Upon graduating I had received multiple certifications in accounting and gained experience in bookkeeping. While attending I received knowledge of the Microsoft Word, Excel and Powerpoint Software

Somerset Community College Somerset, KY

Welding technology 12/2021

I received multiple certifications within Welding Technology such as welder helper and I am certified for CNC machines.