Diana Hentschel
*****************@*****.***
Charlotte, NC 28213
Dear Employer:
I am very interested in your advertised position and feel that my qualifications would be very suited for this position as well as your company.
My experience has provided me with an abundance of Customer Service and Support. I am proficient in Customer Relations and Support, Personnel Management, Networking, Intermediate Human Resources, Intermediate Bookkeeping, Contract Management, Problem Resolution, Budget Preparation, Financial Preparation and Reporting, Accounts Payables and Receivables. Experienced with Microsoft Word, Excel, PowerPoint, Outlook, Postage Meters, Copiers, Scanners, Fax, Multi-line phone systems, Retail Sales, Receptionist duties, Administrative Support, Apartment and Community Management. I am a quick learner and able to work well independently or as of a team.
As you review my Resume you will see an absence from the work force from 2017 to current. I am currently participating in a work release program and happy to discuss my circumstances with you in detail should you believe my experience and skills would be a benefit to your company. I can assure you that given the opportunity, I will exceed your expectations and add a great deal of value to your company.
Thank you for your time and consideration in this matter and I look forward to hearing from you and learning more about this position and your company. Sincerely,
Diane Hentschel
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Diane E. Hentschel
*****************@*****.***
5825 Old Concord Road
Charlotte NC 28213
Objective To join a company that will benefit from my vast experience in Administrative Assistance, Customer Relations and Managerial skills. Skills & Abilities Experienced in Customer Relations, Personnel Management, Networking, Intermediate Human Resources, Intermediate Bookkeeping, Contract Management, Problem Resolution, Budget Preparation, Financial Preparation and Reporting, Accounts Payables and Receivables. Experienced with Microsoft Word, Excel, PowerPoint, Outlook, Postage Meters, Copiers, Scanners, Fax.
Experience April 2008- April 2017
Manager
Kornerstone Community Management Inc., Garner, NC
Duties included but not limited to performing daily office requirements, daily interaction with residents, homeowners and vendors, answered phones, mail outs, responded to emails/voicemails, performed daily deposits, processed daily mail, filing, copies, correspondence, greeted visitors, prepared for meetings, maintained reception area and meeting rooms, performed intermediate bookkeeping (payables and receivables), record management, off-site record management, prepared monthly newsletters.
February 2005- March 2008
Property Manager
Batts and Ramsey Property Management, Raleigh, NC Duties included but not limited to advertising & marketing available units, processing applications and credit reporting for tenant screenings, oversee lease agreements from inception to termination, ensuring compliance with local regulations and protecting interests of both landlords and tenants, complete final move-out walk-throughs with tenants to identify required repairs, Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
3
Education 1980 West Carteret High School, Morehead City NC General Studies – Diploma received
1982 Carteret Community College - Morehead, NC
Cosmetology – Diploma received
20000 NC Apartment Association, Raleigh NC
Certified Apartment Manager – Certificate received 20014 Raleigh NC
Certified Tanning Consultant – Certificate received 2024 The Center for Community Transitions
LifeWorks – Certificate received
References Vivian Gasbarra,3600 Lantern Place Raleigh NC 27612 919-***-****
Previous Employer
Rupesh Prajapati, 87 Rapallo Court Clayton NC 27527 336-***-****
Previous Employer
Jennifer Cole
Previous Supervisor