Customer Service Representative
Resume:
ANGELA
SWINTON
Customer Service
************@*****.***
Indianapolis, In
SKILLS
Customer Service
Problem-solving
Detail-oriented
Team Player
Adaptability
Interpersonal Skills
Compassionate
SUMMARY
With an extensive career as a customer service representative. I have expertise across various industries, including local family recreation, healthcare and travel. My primary focus has always been on advocating formy emloyer by providing exceptional support to customers. I thrive at assisting customers in achieving their objectives. I look forward to the opportunity to serve my new client base successfully and maximize the benefits and/or services of the company I represent.
WORK EXPERIENCE
Customer Service
Indianapolis YMCA
2022 - current Indianapolis, IN
Assist over 50+ customers daily.
Handle program registration, processing membership, solving issues by either locating the proper department representative, or answering questions leading to the client's satisfaction.
CNA
Home Healthcare
2017 - 2021 Indianapolis IN
Assist client with dietary, and medical needs, errands, and hygiene. Ordered supplies, set up medications and maintained equipment. Member Services
Indianapolis YMCA
2014 - 2020 Indianapolis IN
Front Desk operations, greeting members and handling all program sign up needs.
Selling and setting up memberships
Night Auditor
Indiana State Park Inn
2015 - 2018 Indianapolis In
Over night reconciliation of all departments including the Inn and all State Park affiliated areas. For example: offsite events, ballroom and dinning room events as well as golf course concessions.
Handle the Inn's reservations, check ins and guest requests Check in Supervisor
Resort Condominiums International
2004 - 2014 Indianapolis IN
Handled incoming Emergency calls after hours. During business hours fielded sales staff questions and took ownership of escalated calls. Graduate School Dental Assistant
Indiana University School of Dentistry
1986 - 2001 Indianapolis IN
Oversaw surgery clinic enhancing efficiency by preparing and organizing supplies for weekly surgeries. Obtained radiographs, ordered supplies and did chart distribution. Assisted research projects.
Contact this candidate