Software Engineer Production Support
Resume:
REVATHI NATRAYAN
Bentonville, AR ***** +1-949-***-**** LinkedIn
PROFESSIONAL SUMMARY
•Over 10 years of Experience as a QA Test Lead using Manual &Automation Testing of web and Mobile application, client/server with specializing in software Assurance Testing.
•Expertise in Test Analysis, Test Design, Test Execution, Defect Management, and Root Cause Analysis across Agile, Scrum, V, and Waterfall models.
•Working experience with defect tracking tools like Jira, MTM, Test Director/Quality Center (QC), Bugzilla and Team Foundation Server (TFS).
•Strong stakeholder management skills, with great experience in production support, release planning, and dashboard reporting.
•Experience in Selenium WebDriver, TestNG, Postman, SOAP UI, POM, Maven, and Jenkins.
•Ability to Design and develop Automation framework (Page Object Model) based upon the functionality of application.
•Experience on Automated Web Services using Soap UI, REST Assured.
•Certified in Amazon workspace(AWS).
•Working in CI (Continues Integration) process as part of continues integration testing and taking responsibility to complete testing End to End of the application.
•Excellent working experience in Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and testing methodologies like Waterfall & Agile/Scrum.
•Have involved in Agile methodology testing.
•Release planning to provide test support for a smooth deployment.
•Involved in the User Acceptance Testing (UAT) & Production support for each release.
•Excellent Communication, Interpersonal, and Team Player, Quick Learner and Self Starter, strong organizational and multi-tasking.
TECHNICAL SKILLS
Testing Tools
Selenium Web Driver/IDE/GRID, HP QC, JUnit, Cucumber,
Xpath,TestNG, Rest Assured,Data Bricks,Azure Data Factory
Language/ Script
Java, JavaScript
Frameworks
Junit, TestNG, TDD, BDD
Database Technologies
Oracle/SQL
Bug Tracking Tools
HP Quality Centre, Bugzilla, Visual Studio TFS, JIRA, MTM, Zephyr
Build/ CI Tools
Maven, Jenkins
PROFESSIONAL EXPERIENCE
Advantage IT Inc
Client : U-XCL
Role : Lead Consultant, Testing Domain : CRM(E-commerce)
Dec’24- Present
Responsibilities:
•Created and executed Manual and Automation test cases, raised defects and tracked the same to closure.
•Develop and execute comprehensive test plans and test cases for Shopify apps, themes, and customizations.
•Conduct functional, regression, performance, and load testing to identify and resolve issues.
•Developed and maintained Sanity and UAT and Regression Test Sets for Web Application and Mobile Application using TFS
•Created groups/users and defined user permissions for the projects in TFS.
•Performs Test Planning and test Estimation, prepares test plan documents and test strategy.
•Prioritize and Performs Resource Planning, Team coordination and work allocation.
•Analysing the functional requirements, participating in walkthroughs, and identifying the gaps and static defects before actual execution and Risks and Mitigations, reporting them to the client.
•Conducted regression testing on regular releases, identifying bugs and issues to ensure system stability and quality.
Infogain Pvt Ltd Dec’17 – Nov’23
Client : HP Inc Austin,Texas Role : QA Test Lead
Domain : Omnichannel FAW, CRM( ERP Payments)
Responsibilities:
•Worked on Agile (SCRUM) Methodology attending daily stand-ups and contributing to sprint planning and retrospectives.
•Created and executed Manual and Automation test cases, raised defects and tracked the same to closure.
•Conduct functional, regression, performance, and load testing to identify and resolve issues.
•Developed and maintained Sanity and UAT and Regression Test Sets for Web Application and Mobile Application using TFS
•Reviewed and maintained automated test scripts using Selenium WebDriver, JUnit/TestNG and executed regression testing to ensure software quality and stability.
•Worked on setting up CI (continuous Integration) in TFS and Jenkins
•Created groups/users and defined user permissions for the projects in TFS.
•Performs Test Planning and test Estimation, prepares test plan documents and test strategy.
•Prioritize and Performs Resource Planning, Team coordination and work allocation.
•Analysing the functional requirements, participating in walkthroughs, and identifying the gaps and static defects before actual execution and Risks and Mitigations, reporting them to the client.
•Creating the acceptance criteria for each of the Requirements in the Azure Boards (ADO).
•Participated in Agile development processes and contributed to CI pipeline integration with Jenkins, resulting in a 30% reduction in testing cycle times.
•Reviewing the test cases, test scripts, test data and traceability matrix prepared by the team.
•Managed defect reporting via JIRA, Microsoft TFS and coordinated with developers and client managers to resolve critical issues
•Conducted regression testing on regular releases, identifying bugs and issues to ensure system stability and quality.
L&T Infotech Pvt Ltd Mar ’15 – Jul ’16
Client : ABSA Bank, Johannesburg, SA Role : Test Analyst
Domain : Banking, Payments
Responsibilities:
•Reviewed all the Requirement documents, Functional Specification and Use Case documents.
•Analysed the functionality and designed test cases for both functional and regression testing and editing of automated script by inserting logical commands to handle complicated test scenarios.
•Performed functional, integration, black-box, and system, regression, and user acceptance tests.
•Design the Test Plan and update test cases for the project on every release with released version in HP QC.
•Executed the functional test cases, tracking the bugs using HP QC tool and driven defects to closure.
•Tested the application in highly dynamic environment with sprint team using agile methodology.
•Performed User Acceptance Testing and prepared the Test Data.
•Preparing Test Data and Test environment setup required for the execution.
•Developing and writing Test Plans based on requirements.
•Distributes Test Plans to Copy writers, copy editors, Testers and Client Service Managers.
•Collects feedback from testers and analysed Tests Results.
•Log issues in HP QC with appropriate Priority and Severity for development.
•Update Client Service Managers and higher management on testing effort.
•Involved in writing and executing test cases as per Functional Specifications.
•Preparing the daily and weekly status reports and reporting the status to the Manager and Client via emails and status meetings.
Sidhi Infotech APR ’11– Jul ‘13
Client : IDBI Federal Life Insurance, India Role : Test Analyst
Domain : Insurance
Responsibilities:
•Experience in leading a Manual Testing assignment and successfully tracked progress of Manual testing effort.
•Well versed with ALM/Quality Center to track progress of Manual Testing Projects.
•Experience includes the testing of Client/Server, SOA and Web applications using Manual and Good experience in creating, modifying and enhancing both manual Test Scripts and Test Scripts created.
•Used Quality Centre for preparing the Test Plans and manual Test scripts.
•Implemented and developed Test Plan, Test Cases, Test and Test Reports, Defect Reports for Manual tests.
•Functional testing, Regression testing, System integration testing (SIT), and Design issues of the application across Browsers.
•Defect Reporting and tracking using HP Quality Center, BUGZILLA.
•Reviewed database test cases according to assigned Requirements to validate reports by retrieving data with complex SQL queries from oracle database.
•Involved on testing the new functionalities based on test cases and coordinated with development team in fixing the issues.
•Good experience in Agile and Waterfall methodology
•Created End to End test scenarios and presented to the business owners for sign off on the entry criteria.
•Working closely in the Review meetings with Business Analyst, Product Managers and Developers.
•Coordinating with the Development team and offshore team for defect analysis.
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