Data Entry, Customer Service, Secretarial Ski

Ruth R. Favela Borquez

Phone: 323-***-**** Email: ****.********@*****.***

Objective

Detail-oriented and bilingual administrative professional with over 3 years of experience in clerical and office support roles. Seeking to contribute strong organizational and communication skills, with expertise in handling confidential records and customer service, to a dynamic administrative team.

Skills & Certifications

• Strong command of English and Spanish, including written and oral communication

• Proficient in clerical work, filing, record-keeping, and tracking systems

• Excellent multitasking and organizational skills, with the ability to prioritize and meet deadlines

• Proficient in computer systems, business software, data entry and types (55 wpm)

• Familiar with federal, state, and local regulations, and departmental policies

• Networking Technology Diploma; Coursework in Oral Communication and Business

Professional Experience

Bilingual Clerk II (Substitute)

San Bernardino City Unified School District

• Performed varied office duties such as visitor registration, attendance tracking, online enrollment and maintaining student records

• Managed multiple phone lines and prioritized requests for information

• Generated and maintained spreadsheets and performed data entry tasks with high accuracy

Bilingual Senior Office Technician/Registrar

Los Angeles Unified School District

• Handled confidential records and ensured compliance with regulatory requirements

• Coordinated with departments on payroll, procurement, and budget tracking

• Composed correspondence, scheduled meetings, and handled requests with discretion

• Interacted with individuals from diverse backgrounds, providing registration and customer service to students, parents, and staff

Clerk Typist

Community Development/City Hall, La Cañada Flintridge, CA

• Prepared agendas and documents for meetings

• Processed permit applications and maintained financial records

• Monitored budget expenditures and maintained records for financial transparency

Education

High School Diploma, Bell Senior High School, Bell, CA

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