Store Manager, Customer Service
Resume:
Brandon Lee
Carter
Eden, NC *****
W: *********@*****.***
Skills
• Talent recruitment
• Promotional planning
• Inventory control
• Operations management
• Team leadership
Professional Summary
Accomplished [Type] Store Manager with [Number] years of success in customer service and team leadership. Delegates and monitors product merchandising, guest service delivery and sales strategy to support corporate growth and profitability. Controls store expense lines by employing proactive methods.
Experience
Goraya Foodland Eden, Nc
April 2021 - Current
Store Manager
Set clear expectations for team performance, conducted periodic evaluations, and implemented corrective actions or merit increases.
•
Provided consistent feedback and training to empower team members in confident and personable service-delivery.
•
Met business and customer needs consistently, properly organizing schedules, inventory, and team assignments to handle expected demands.
•
Church Street station Eden, Nc
June 2018 - March 2021
Kitchen Manager
Managed performance of kitchen employees through regular evaluations, coaching, discipline, and motivation.
•
Achieved food preparation goals consistently, including maintaining full compliance with consistency, quality, and freshness guidelines.
•
Directed teams in proper sanitation procedures for daily-use items and large equipment such as freezers and refrigerators.
•
Emerald Gardens Landscaping Fayetteville, Nc
March 2009 - February 2018
Crew Leader
Organized, led, and trained installation crews to complete projects within established guidelines and timeframes.
•
• Organized daily operations and managed labor for installation crew. Maintained client relations from initial survey to final inspection by city officials.
•
Education
Ged
Rockingham community college, Wentworth, Nc
Language
Native
English
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