Ukamaka Martha Ilukwe
Brooklyn, NY 347-***-**** ***********@*****.*** URL (www.linkedin.com/in/amaka-ilukwe-78b60b127/)
Professional Summary
Detail-oriented IT Auditor with 3+ years of experience performing meticulous Information Technology audits and reporting. Excel in performing data analytics and document audit testing initiatives, leading to enhanced audit efficiency and effectiveness. Facilitated the design and implementation of the bank's automated control on the Finacle banking application, resulting in accurate financial transaction processing and a 70% reduction in fraud during the movement of funds at Wema Bank.
Work Experience
IT Jero Consulting Washington DC
Information Security Auditor December 2021 – February 2024
●Worked with the Audit Lead, developing an audit planning, scoping, and fieldwork execution strategy to achieve streamlined audit processes.
●Performed a comprehensive risk assessment, utilizing the results to create an audit program meant to address identified risks, aligning audit procedures with specific areas of concern for improved accuracy.
●Facilitated a control self-assessment by explaining key audit processes to system stakeholders and non-technical staff, imparting a stakeholder understanding of audit goals.
●Completed IT risk assessment and developed internal audit project plans for clients using the COBIT5 framework to provide a strategic approach to managing associated risks.
●Implemented audit readiness of internal audit departments by drafting and reducing the number of audit findings before the arrival of external auditors to achieve a 100% compliance rate.
●Scrutinized and tested business process controls and IT general controls focusing on creating SSAE16 reports to enhance compliance with regulatory standards.
●Partnered with life insurance clients, identifying control objectives, assessing risks, planning, and executing control testing, and documenting IT general application and business process control to reduce audit findings.
●Coordinated audit communications between clients and management, presenting audit findings, risk statements, and recommendations to encourage collaborative efforts toward acting on risks.
Wema Bank plc Lagos, Nigeria
IT Auditor May 2018 – November 2021
●Executed a comprehensive review of IT General Controls (ITGCs), assessing the design and effectiveness to identify vulnerabilities and inefficiencies, and recommend risk-mitigation measures.
●Performed system audits across computing platforms like Windows regularly to generate comprehensive SOC1/2 audit reports.
●Prepared audit documents, including work papers, reporting identified inconsistencies to the internal audit department to ensure the documentation of audit findings and timely mitigation efforts.
●Tested key technical business processes such as SDLC and Logical access controls, leveraging IT technical frameworks to identify potential vulnerabilities and drive process improvement.
●Reviewed and updated IT security policies by aligning contents with evolving audit concepts and industry best-practices, maintaining compliance with regulations.
Wema Bank plc Lagos, Nigeria
Banking Operations Analyst March 2011 – May 2018
●Provided exceptional customer service to clients via phone and email, resolving inquiries promptly and courteously, resulting in a 25% increase in customer satisfaction.
●Fostered customer confidence in emerging digital banking trends by educating individuals on mobile, ATM, and online banking, accelerating revenue generation.
●Assessed personal and business travel allowance documentation for payment to guarantee compliance with regulatory standards.
Asa Advanced Technology Lagos, Nigeria
Administrative Associate February 2010 – November 2010
●Communicated with staff, and management by coordinating activities and resolving conflicts to boost customer satisfaction.
●Maintained office equipment by facilitating repairs and replacements, enhancing smooth operations.
●Answered telephone calls daily, answered questions on organization procedures and processes, paying attention to details to assure accurate relaying of information.
Skills
Excellent Written, Verbal, and Interpersonal Communication, Collaboration, Attention to Detail, IT Auditing, IT Related Risks and Controls, Analytical, Microsoft Office Suite, Multitasking, Project Management, FFIEC Compliance
Technologies
Cybersecurity Frameworks: NIST, ISO 2700x, HIPAA, GDPR,
Education
Bachelor of Arts in History and International Studies University of Nigeria, Nsukka
Certifications
Certified Information Systems Auditor (CISA) ISACA
CompTIA Security+ CE CompTIA
Computer Fundamentals AFRI hub Universal
Relevant Organizations
BCS (British Computer Society), The Chartered Institute for IT