Customer Service Representative
Resume:
Laura Stallone
Saint Charles, IL *****
*.**********@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service
Mann+Hummel - Hanover Park, IL
January 2023 to Present
Order Entry
Problem Solving
Credits
Answer Phones
Filling
Tracking Orders
Misc
Customer Service Representative
Continental Data Label - Elgin, IL
August 2019 to September 2022
Problem Solving, order Entry
Inventory calling on customer that haven’t order in awhile Stock availability and pricing.
Miscellaneous Duties
Outbound Customer Service
Mauser Packaging Solutions - Addison, IL
March 2018 to August 2019
Enter orders
Set up new accounts
Update pricing
Expedite orders
Returns
Track orders with carriers
Purchasing Coordinator
AJ Oster Olin Brass - Carol Stream, IL
October 2006 to July 2017
Ordering raw material from mills
Getting quotes from vendors
Assist in inventory
Set up new part numbers
Verify purchase orders with acknowledgment
Audit all purchase orders for accuracy
Advise sales on late orders
Expedite orders
Education
High school diploma
Steinmetz High School - Chicago, IL
Skills
• Order Entry
• Procurement
• Purchasing
• Pricing
• Supply Chain
• Customer service
• Data entry
• Customer service order entry billing credits misc
• Cash handling
• Worked for Target Meijer Carson’s JCpenny
• Cash register
• Retail sales
• CRM software
• Sales
• Customer service
• Windows
• Clerical experience
• Order entry
• SharePoint
• Oracle
• ERP systems
• EDI
• SAP ERP
• Manufacturing
• Purchasing
• Procurement
• Typing
• Pricing
• SAP
• Hospitality
• Filing
• Banking
• Financial services
• Customer support
• Research
• Data collection
• B2B
• Databases
• Microsoft Dynamics Navision
• Manufacturing facility
• E-commerce
• Administrative experience
• Employment & labor law
• B2B sales
• Order fulfillment
• Account Management
• Communication skills
• Organizational skills
• XML
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