Medical Assistant Certified

Tracy Yates

*************@*****.*** • ***- ***-**89 • 879 Old McMinnville St. Spencer, TN 38585

OBJECTIVE:

HIGHLY MOTIVATED MEDICAL ASSISTANT WITH A PROVEN HISTORY OF SUPERIOR PERFORMANCE AT INDIVIDUAL, TEAM AND ORGANIZATIONAL LEVELS. DETAIL-ORIENTED PROFESSIONAL EAGER TO START MY CAREER IN THE MEDICAL FIELD WHERE MY COMPASSION AND DESIRE TO HELP OTHERS WILL BE UTILIZED WHILE MAINTAINING STRICT ADHERENCE TO HEALTHCARE PROTOCOLS AND REGULATIONS.

CERTIFICATION/EDUCATION

Fortis Institute/ Cookeville, Tn

Certified Medical Assistant/GPA 3.6

Member of the National Technical Honor Society

Perfect Attendance Award

PROFESSIONAL EXPERIENCE

Tier 1 Orthopedic & Neurosurgical Institute-Cookeville, TN Certified Medical Assistant-Extern (Sept 2024-Oct 2024)

• Enhanced clinical workflow for healthcare providers by promptly updating electronic health records.

• Conducted initial assessments on incoming patients.

• Maintained a clean and organized work environment, adhering to infection control protocols and safety guidelines.

• Provided assistance during minor surgical procedures, ensuring proper preparation of the patient and sterilization of instruments.

• Streamlined administrative processes by managing appointment scheduling, insurance verification, and billing tasks.

• Reduced wait times for patients by effectively coordinating with the front desk staff to expedite check-in procedures.

• Sanitized, restocked, and organized exam rooms and medical equipment.

• Performed medical records management, including filing, organizing and scanning documents.

• Obtained and documented patient medical history, vital signs and current complaints at intake.

Subway- Spencer, TN

Assistant Manager (Feb 2024-Current)

• Improved customer satisfaction by addressing and resolving complaints promptly.

• Supervised day-to-day operations to meet performance, quality and service expectations.

• Developed strong working relationships with staff, fostering a positive work environment.

• Maintained a clean, safe, and organized store environment to enhance the customer experience.

• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Lords Table, Sparta, TN -Sewing Machine Operator (June 2023-Jan 2024) Rebo, Sparta, TN -Machine Operator (June 2022-Dec 2022) Endura/Jeld-Wen, Sparta, TN- Machine Operator (July 1997-Mar 2018) June 2023-Jan 2024

• Customer Relationship Management

(CRM)

• Operations Management

• Vital signs intake and monitoring

• HIPAA Compliance

• Specimen collection and processing

• Vital Sign Monitoring

• Data Entry

• CPR certified

• Leadership skills

• EKG, Phlebotomy, EHR

• CLIA waived testing

SKILLS

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