Executive Assistant Office Administrator

Sera Sutera

416-***-**** ****@******.** linkedin.com/in/sera-sutera

PROFESSIONAL SUMMARY

Resourceful and highly organized Executive Assistant and Office Administrator with over 10 years of experience supporting senior executives and managing office operations. Adept at multitasking in fast- paced environments, optimizing workflows, and ensuring seamless coordination between departments. Demonstrated expertise in executive support, project management, and office administration, with a proven ability to handle confidential information with discretion and efficiency. Known for exceptional problem-solving skills, proactive approach, and a commitment to enhancing organizational effectiveness through strategic planning and meticulous attention to detail. KEY STRENGTHS

• Communication: Fluent in English, French, and Italian. Proficient in proofreading and copyediting.

• Leadership & Advocacy: Experienced in assuming leadership roles and advocating for staff in negotiations and HR matters.

• Project Management: Skilled in planning and coordinating events, managing schedules, and handling multi-tasking demands.

• Analytical & Organizational: Strong analytical abilities, organizational, prioritizing, and multi- tasking skills.

• Technical Skills: Proficient in Microsoft 365 and email marketing (MailChimp). PROFESSIONAL EXPERIENCE

Macdero Construction (Ontario) Ltd.

Office Administrator and Executive Assistant to the President and VP (2018-Present)

• Executive Assistant to Leadership: Provide executive admin support to the President and Vice President.

• Organizational Management: Manage all administrative calendars, including tracking vacation, sickness, events, meetings, and miscellaneous appointments.

• Meeting and Event Coordination: Responsible for planning and coordinating all company meetings and events, both on-site and off-site. This includes preparing meeting materials, arranging venues, and fulfilling specific requirements.

• Responsible for the creation and delivery of all company correspondence to our employees, clients and sub-contractors.

• Update internal policies when necessary and assist in the development of new company policies.

• Take minutes of all internal administrative meetings.

• Maintain all office equipment lease contracts and order all office-related supplies.

• Manage the purchase of all company merchandise and apparel.

• Work with and in close collaboration with senior leadership, extensive interaction with peers and team members, and effective establishment and management of interpersonal relationships with clients and sub-contractors.

P a g e 2

United Steelworkers, Canadian National Office, Toronto Bilingual Senior Administrative Support (1996 - 2016)

• Proofreading and copyediting in English and French.

• Updating the National website.

• Planning National conferences and meetings.

• Coordinating National mailings.

• Organizing charitable drives and workplace events.

• Advocating for clerical staff.

• Managing inter-departmental schedules.

• Arranging travel accommodations.

• Preparing agendas and minutes for meetings.

• Conducting corporate research and managing extensive filing systems.

• Financial administration for Steelworkers Humanity Fund (SHF).

• Preparing financial reports and international project proposals. Resource Technician, Research/Administration Departments (2008-2009)

• Conducted corporate research and data analysis.

• Monitored subscriptions and research databases.

• Managed archiving and storage.

• Assisted with Administration Department projects and research duties. Project Coordinator, National Literacy Project (January 2004 - October 2004)

• Created promotional materials.

• Maintained project budget and generated financial reports.

• Liaised with National Literacy Secretariat.

• Promoted literacy issues and developed statistical databases.

• Co-chaired the Steelworkers Literacy Reference Group. Accomplishments

• Mandi Day Care, Toronto: President of the Board (2013-2016), Vice-President (2011-2013), Board member (2010-2011).

• Certifications: WHSA, 2024 Kevin Mitnick Security Awareness Training, CPR/First Aid (2013), AODA (2013).

• Professional Development: Proofreading Workshop (2012), Master Cake Decorator (2008- 2010).

• Entrepreneurship: Owner/Baker of Sasasweetz (home business, 2011-Present). Education

• Business French and Translation Certificate (1996) Ryerson Polytechnic University

• Ontario Secondary School Diploma (1992)

York Memorial Collegiate Institute

References

• Available upon request.

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