Quality Assurance Product Development
Resume:
C Y N T H I A
R AQUEL
K E LSEY
************@*****.***
Orem, UT 84058
PROFESSIONAL SUMMARY
Detailed Quality Assurance skilled in audit coordination and support demonstrated over 10-years in the manufacture industry. Facilitates testing function and generates reports and other documentation to support regulatory compliance. Excellent command of production, product development and QA personnel management.
SKILLS
• Decision-making • Operations management
• Analytical skills • Production planning
• Attention to detail • Critical thinking
• Personnel training • Document control
• Multitasking
EXPERIENCE
Quality Assurance Manager, Tab Hq inc., Aug 2022 - Current, Lindon, UT Collaborated with product development teams to integrate quality considerations into design process, enhancing product reliability.
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Tested samples and incorporated information to enhance designs prior to mass production.
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Facilitated quality audits, preparing detailed reports and action plans for management review.
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Coordinated with manufacturing partners to optimize production processes.
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Created mass-producible, customer-focused designs by conducting diligent research into industry needs and manufacturing methods.
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Collaborated with cross-functional teams to ensure timely product delivery.
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Quality Assurance Manager, TKS Co-Pack Manufacturing, LLC, Jan 2014 - Aug 2022, Lindon, UT
Delivered total quality control with effective collaboration between team members and outside vendors.
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Maintained up-to-date knowledge of relevant industry regulations and standards.
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Established, maintained and continually improved quality system operations.
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Performed root cause analysis to identify underlying causes of identified issues or defects.
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Conducted training sessions for QA staff on quality standards, tools, and methodologies, improving team competencies.
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Facilitated quality audits, preparing detailed reports and action plans for management review.
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Investigated customer complaints related to product performance or reliability, taking appropriate action.
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EDUCATION
Bachelor of Arts (B.A.): Interior Design
Universidad Mundial, La Paz, Mexico, Dec 2011
LANGUAGE
Native
Spanish
Fluent
English
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