Customer Service Content Writer

Tammie Adams

Price, Utah ***** 435-***-**** ***********@*****.*** Bold Profile

PROFESSIONAL SUMMARY

I am a highly skilled professional with over 30 years of management, supervisory, and excellent customer relation and service skills, I am productive and responsible with a record of loyalty and dependability. I enjoy working alone or contributing or leading a team effort. I am also an Enthusiastic, highly motivated, and career-minded professional. Detailed-oriented, team player, consistently seeking improvement while successfully achieving established objectives. Versatile Content Writer proficient in researching, writing, and editing diverse content. Works with minimal input to produce engaging, authoritative, and error-free work. Autonomous yet communicative with years history of superior performance in remote environments.

SKILLS

30 Years of Management, Supervisory, and Customer Service Experience.

Able to represent the Company Confidently and Professionally.

Capable of Taking, Giving, and Following instructions.

Able to assess situations and solve problems.

18 years of Excellent Customer Relations and Customer Service skills.

Excellent Organizational and Record-Keeping skills.

Excellent Verbal and Written skills.

Work well under pressure.

Experience and Excellent in Quality and Inventory Control.

I can plan and direct the work of others.

Skilled at Meeting and Greeting public

Experienced in accounts receivable and Accounting Procedures.

Good computer skills.

Experienced in Payroll and Personnel functions.

Certified in CPR/First Aide.

25 Years of Experience in Institutional and Industrial Cooking.

Valid Food Safety Manager Certification.

CDL with all endorsements

WORK HISTORY

MOTOR CARRIER SPECIALIST 11/2022 to 10/2023

State Of Utah Transportation Dept Helper, UT

Responsible for watching truck weigh across the scale, looking for over weight trucks

Responsible for checking Over Size and over weight permits

Responsible for selling over weight over size permits

Responsible for writing over weight tickets to driver's

CUSTOMER SERVICE REPRESENTATIVE 06/2021 to 11/2022

Health Equity Salt Lake City, UT

Responsible for taking in coming calls for costumer service for clients

Responsible for helping them get on their portal site, and accessing their accounts

Responsible for helping them with there investment accounts

Responsible for helping them set up new accounts, transfer money, paying Dr bills on line, and /or reimbursing them self

Sending out new or replacement cards.

REGISTRATION CLERK 01/2021 to 11/2021

Castleview Hospital Price, Utah 84501

Explained form wording to patients to help each understand information required.

Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.

Operated standard office software applications to compile data and prepare information and correspondence.

Assisted other clerks with front desk duties, answering questions and accurately using reservation system.

Safeguarded patient privacy with strict adherence to data security protocols related to electronic health records.

Assisted in processing patient payments via cash, checks, and credit cards.

Answered patient questions and inquiries regarding their registration process and documentation.

Coordinated with staff to process out patient paperwork and direct it to appropriate departments.

Completed registration paperwork, verifying accurate patient information.

Reviewed, processed, and issued application requests for medical registration.

Entered patient information into our payment system accurately for billing purposes.

Updated patient contact information to support accurate electronic medical records.

Upheld HIPAA regulations and standards for protecting patient information.

CASTLE COUNTY YOUTH CENTER 11/2018 to 01/2021

State Of Utah Price, UT

Tech II

Responsible for opening and closing all doors in all of this facility

Responsible for watching all cameras in facility making sure everything and everyone is safe and secure

Responsible for answering phones and transferring them to dept in which needs to go

Responsible for assisting dispatch with running youth's names for pick-up orders

Responsible for watching and caring for youth in their section to make sure youth are in a safe environment are safe and behaving.

NUTRITION SPECIALIST 09/2010 to 09/2018

RUCD Head Staart Price, UT

Nutritional and food Specialist / Cook

Ordering of supplies, daily, weekly, monthly and budgeting

Prepare meals

Production records daily

Inventory and accounts receivable

Knowledge of USDA Regulations

Excellent Experience with State and Federal Inspections.

Have 8 years experience

STATE OF UTAH 05/2006 to 06/2012

Price, Utah Price, UT

Peer Parent

I worked under our local Case Workers, job included: Teaching families Basic Daily Responsibility

Child and Home Safety

Budgeting

Cleaning and Organizing

Cooking on their Budget

Building Customer Relations, for clients

FAMILY RECOURSE FACILITATE 02/2010 to 04/2012

Four Corner Mental Health Price, UT

Family Recourse Facilitate

Would help troubled clients build their team of peers

Such as family, friends, church members, community member

Would also build public relations so my clients had outside help when needed

I was always on call for the clients so when they were in need.

RUCD HEAD START 09/2009 to 09/2010

Price, Utah PRICE, UT

Transportation Educator

Transporting children to and from school

Continuing children's class activities on the bus

assure their safety when they are in our care on the school bus.

PACIFIC CENTRAL STEEL 04/2007 to 06/2009

Price, Utah Price, UT

Receptionist / Account Receivable

Accounting and Receivable

Processed paper work

Answered and directed phone calls

Received faxes and faxed or put where needed

Completed all filing.

ASSISTANT MANAGER 05/2006 to 09/2008

Curves For Women Price, Utah

Manager/ Fitness Technician

Customer Relations and Customer Service was top Priority

Sales of memberships / contracts

Exercised daily

Inventory

Daily Deposit

NUTRITION SPECIALIST 09/2003 to 02/2007

RUCD Head Sart Price, UT

Nutritional and food Specialist / Cook

Ordering of supplies, daily, weekly, monthly

Prepared meals

Production records daily

Inventory, account receivable and budgeting

Prepared menus for all Head Starts in the rural area

Knowledge of USDA Regulations.

STORE MANAGER 02/2000 to 09/2003

Alert Celluar Price, Utah

Manager/ Indirect sale agent for Verizon

Customer Relation Service and Satisfaction

Understanding of Agreements and Plans

Sales of phones

Phone repair

Troubleshooting

Purchasing Inventory

Inventory

Nightly Deposits.

SEAFOOD MANAGER 11/1994 to 01/2000

City Market Price, UT

Department Manager/Also trained and worked in the following depts

Seafood Department Manager

Front End Manager

Customer Service Counters

Floral Dept

Bakery Dept

Meat Dept

Salad Bar / Produce Dept

Deli Dept

Courtesy Clerk.

DIETARY ASSISTANT MANAGER 01/1990 to 11/1994

Castle Country Care Center Price, UT

Assistant supervisor / Day Shift Cook

Prepared and Cooked Breakfast and Lunch

Assisted with New Diets

Experience working with all Diets

Ordered supplies, food and non-food

Inventory

Cleaning List and Organization of Kitchen

Stepped in when Supervisor was out and when ever was needed.

KITCHEN AIDE 01/1982 to 11/1990

Parkdale Care Center Price, UT

Cook and Kitchen Assistance

Assisted Cook

Cleaning and Organization of Kitchen

Assisted on New Diets

Afternoon Cook

Morning Cook on Weekends and Holidays.

EDUCATION

Associate of Science Social Work 02/2021

USU Eastern, Price, United States

Have not yet to finish, was diagnosed with her to positive breast cancer in 2021.

ADDITIONAL INFORMATION

The Utah Family Coalition

New Frontiers for Families

NAMI and system of care.

Utah Foster Care Foundation

State of Utah Peer Parent

Class A driver's license

OSHA 10

.

Contact this candidate