Business Analyst

Vardhini

Employer details : *****.********@*****.***

Mobile : 919-***-****

Dynamic Business Analyst with a proven ability to transform complex data into actionable insights and drive impactful decision-making. Skilled in gathering and analyzing business requirements, designing real-time dashboards, and implementing solutions that improve operations and ensure data integrity. Proficient in SQL, Power BI, and Azure, with a strong track record of optimizing processes, enhancing team collaboration, and delivering measurable results in IT and business systems. Dedicated to aligning technology and strategy to achieve business objectives.

Experience

Technical Business Analyst – CenterPoint Energy - Houston, TX Oct 2024 - Present

●Collaborate with stakeholders to gather, document, and analyze business requirements for IT projects.

●Develop and maintain technical specifications, ensuring alignment with business goals and IT capabilities.

●Act as a liaison between business units, IT teams, and third-party vendors to ensure effective communication and project alignment.

●Analyze existing business processes, identify inefficiencies, and recommend improvements to optimize performance.

●Facilitate workshops, meetings, and presentations to gather insights and drive stakeholder engagement.

●Create data flow diagrams, process models, and system specifications to support project development and implementation.

●Conduct impact assessments for proposed changes and evaluate technical feasibility.

●Collaborate with QA teams to define test cases, validate system functionality, and ensure adherence to requirements.

●Support system implementation by coordinating user acceptance testing (UAT), training, and post-implementation reviews.

●Ensure compliance with regulatory requirements and industry standards throughout the project lifecycle.

●Monitor project progress, track milestones, and provide updates to stakeholders and senior management.

●Leverage data analysis tools to provide actionable insights and inform decision-making processes.

●Document and maintain system processes, workflows, and technical documentation.

Business Analyst – Intuit – Toronto, ON May 2023 - Aug 2024

●Analyzed business processes to identify inefficiencies and recommended solutions that align with corporate and operational goals.

●Collaborated with cross-functional teams to gather requirements and develop system documentation, including training materials and Standard Operating Procedures (SOPs).

●Created real-time Power BI dashboards for business intelligence, improving decision-making and supporting strategic initiatives.

●Conducted data analysis with SQL, translating data into actionable insights to optimize supply chain performance.

●Integrated data from multiple sources to support business intelligence needs, collaborating closely with stakeholders to drive process improvements.

Business Analyst Intern (Hybrid) – Amazon – Vancouver, BC May 2021 – Dec 2022

●Managed logistics and supply chain operations, enhancing inventory control and ensuring OTIF (On-Time In-Full) delivery of materials.

●Developed SOPs and implemented process improvements, resulting in streamlined workflows and enhanced regulatory compliance.

●Utilized SQL and Excel to conduct data analysis, identifying patterns and inefficiencies that improved operations.

●Presented findings to stakeholders, influencing decision-making and improving overall supply chain efficiency.

HCI Student Researcher – University of Calgary – Calgary, AB Sep 2020 – Apr 2021

●Conducted data analysis using SPSS and Excel, applying research insights to enhance IT systems’ usability and performance.

●Collaborated with teams to create scalable research frameworks that aligned with system goals and business needs.

●Visualized research findings, contributing to published work on user-centered design and data analytics.

Data Analytics Intern – Infosys – Bengaluru, India (Remote in Calgary, Canada) May 2020 – Aug 2020

●Supported IoT and data management projects, ensuring regulatory compliance and optimizing system performance.

●Worked with cross-functional teams to analyze data and enhance process efficiency, improving alignment with industry standards.

Selected Projects

Business Process Optimization Dashboard May 2021 – Dec 2022

●Created a Power BI dashboard for real-time insights on key operational metrics, enabling strategic decision-making.

●Automated data processes and extracted insights, leading to a 15% improvement in inventory management accuracy.

Supply Chain Performance Dashboard Using Microsoft Azure Jan 2023 – Apr 2023

●Designed a cloud-based data pipeline with Azure for integrated supply chain data analysis, supporting proactive planning.

●Leveraged Azure Machine Learning for predictive insights, enhancing supply chain resilience and planning accuracy.

Skills

●Business Analysis: Requirements Gathering, Process Mapping, Workflow Optimization, Data Integrity, SOP Development

●Data Analysis & Reporting: SQL, Power BI, Excel, Tableau, Data Visualization, Predictive Analytics (Azure ML)

●Project Management: Agile, Scrum, Stakeholder Engagement, Process Optimization, JIRA, Confluence

●Cloud Platforms: Microsoft Azure, Azure Data Factory, AWS, Google Cloud Platform (GCP)

●Technical Proficiency: SQL, Python, JavaScript, C#, Java, Data Governance, ETL Processes

Education

Certificate in Procurement Management (CPM) Sept 2024

University of Toronto – Boot Camp, UX/UI - GPA: 4.0 with Distinction Sept 2023 – March 2024

University of Calgary – BASc, Computer Science - GPA: 3.9 (Dean’s Honors List) Sep 2019 – April 2023

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