Customer Service Package Handler

RICKY STALLING

**** ****** *****

Indianapolis, IN 46214

702-***-**** cell

● ***********@*****.***

EXPERIENCE

NOVEMBER 2005 - DECEMBER 2006

PACKAGE HANDLER, FEDEX

Responsible for packaging, scanning, sorting, loading and unloading freight boxes within warehouse and/or from to delivery vehicles safely and efficiently as per company policy and procedures. Excellent customer service during peak season as driver assistant delivering packages to customer homes and businesses.

DECEMBER 2005 – JUNE 2008

SHOW PRODUCTION, HILTON HOTEL STAR TREK THE EXPERIENCE MUSEUM Responsible for overall care and cleaning of stage production, assemble and disassemble stage equipment and show scenery, sweeping, vacuuming, mopping, trash removal, sanitizing bathroom and kitchen, bi-weekly waxing of floors, dusting, streak-free cleaning of windows and glass fixtures, stock supplies upon delivery, organize equipment, perform other duties as assigned. JUNE 2008 – AUGUST 2012

SPA THERAPY ASSISTANT, HARD ROCK CASINO HOTEL

Assist Therapist with spa customers, provide excellent customer service, maintain inventory of spa supplies, order and replenish spa equipment and other supplies such as towels, lotions, oils etc., maintain and keep accurate client list, greet and assist clientele prior to therapy appointment, schedule follow-up therapy appointments, clean and sanitize equipment prior to and after client use, daily sweeping, mopping, cleaning and sanitizing of therapy rooms per hotel policy and procedure.

MARCH 2013 - CURRENT

SPA THERAPY ASSISTANT, PALMS CASINO

Collaborate with management to ensure the delivery of efficient, high quality service to customers, provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction. Maintain cleanliness and stocking of spa and fitness center, assist in inventory procurement, management and storage of center supplies, equipment and products ensuring constant supply at all times. Assist guests with towels and robes, set up supplies for treatments and procedures as instructed by therapist. Ensuring rooms are cleaned and sanitized prior to and after guest usage. Provide courteous customer service always.

EDUCATION

MAY 1985

DIPLOMA, WILLIAM A. WIRT HIGH SCHOOL

General Studies

May 1985

DIPLOMA, GARY AREA CAREER CENTER

WELDING

SKILLS

● Fork-Lift

● Cleaning

● Painting

● Maintenance

● Logistics

● Quality Control

● Dependability

REFERENCES AVAILABLE UPON REQUEST

2

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