Project Manager Scrum Master

Karen Allen

Livermore, CA 925-***-**** ******.*****@*****.*** linkedin.com/in/karen-m-allen

Project Manager/Scrum Master

An accomplished, results-oriented project manager highly regarded for delivering large-scale technical initiatives. Proven track record of enabling the delivery of critical product MVPs and fostering a cohesive, high-performing team environment. Facilitates Agile ceremonies, mitigating risks, and driving continuous improvement. Passionate about innovation and committed to achieving organizational goals through strategic alignment and effective collaboration.

Core Competencies

Cross-Functional Collaboration Agile / Scrum Methodologies Project Planning/Execution Global / Distributed Team Leadership Technical Solution Implementation Stakeholder / Vendor Relations Systems / Process Focus KPI Definition / Analysis Change Management

Experience

AT&T Business Technology, San Ramon, CA 2012 - present

Senior Product Development Engineer/Scrum Master

Enable the delivery of system enhancements and product MVPs within the assigned strategic platform.

Build strong, collaborative partnerships across teams resulting in improved communication and alignment, leading to a reduction in project delays and increase in overall team efficiency.

Facilitate alignment between product owners and stakeholders, ensuring that project goals are met on time and within scope, increasing customer satisfaction and reducing scope creep.

Coach multiple teams on Agile principles, resulting in increased sprint velocity and the team’s ability to consistently meet sprint goals.

Streamline Agile ceremonies, ensuring they are effective to drive lower project cycle times.

Lead Scrum activities for multiple projects, ensuring the successful delivery of high-quality products and continually improving time-to-market.

Ensure rigorous adherence to quality standards across development and testing phases to minimize post-launch defects and align with project scope and objectives.

KEY ACHIEVEMENTS

Launched a Next Generation device that generated $88M in revenue over three years.

Introduced a new internet device that saved $12.6M in annual capital costs.

Lowered annual capital expenditure by $45M through Fiber Fast enhancement.

Delivered system and process enhancements that yielded $20M in 3-year cost savings.

AT&T Services 2006 - 2012

Associate Director, San Ramon, CA

Orchestrated the introduction of broadband offerings, including the U-verse platform supporting internet, digital phone, and television services.

Successfully led the team in deploying multiple internet products and services driving market share for the Consumer segment and revenue growth for the Business segment.

Played a key role in strategic discussions, leading to the alignment of project priorities with organizational goals, increasing the project completion rate and improving stakeholder satisfaction.

Karen Allen ******.*****@*****.*** Page 2

KEY ACHIEVEMENTS

Furnished comprehensive support for a $6B IP network build-out implementing wireline upgrades to establish an all-IP platform enabling nationwide service expansion.

Facilitated the expansion of a wired IP broadband network to 75% of residential customer locations in the 22-state wireline service area.

Managed the launch of IPDSLAM (DSL replacement), increasing market coverage by 11% by offering the triple play offer to an additional 8.5M customers.

Education

Master of Science (MS), Management of Technology

Golden Gate University - San Francisco, CA, USA

Certifications

Certified Scrum Master – International SCRUM Institute

Certified SAFe 6 Agilist – Scaled Agile, Inc.

Project Management Professional (PMP) – Project Management Institute

Six Sigma Yellow Belt – 6sigmastudy

Professional Affiliations

Project Management Institute

Agile Alliance

Golden Gate University Alumni Association

Volunteerism

Livermore Valley Joint Unified School District Local Control Accountability Plan (LCAP) Advisory Committee.

Valley Dance Theatre Board of Directors.

Operation Gratitude and Wreaths Across America volunteer.

Technical Proficiencies

Microsoft Office / Outlook / Teams / Excel / Word / PowerPoint / Project, Jira, Lean Kit / Agile Place

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