Personal Assistant Administrative Support
Resume:
Mariam Adam
Spintex road, mariville homes G**
*************@*****.***
EDUCATION
Bachelor of Science (Accounting) 2017
Ghana Communication Technology University
Major in Accounting
PRPFESSIONAL EXPERIENCE
LOGISTICS DEPARTMENT Aug 2024 – Present
The Northern Bazaar
Organizing and monitoring storage of goods
Kept updated carriers and distribution of goods to the right places at the right time and in the right condition
Personal Assistant Aug 2022 – Present
The Northern Bazaar
Ensure that all request and enquires are handled appropriately and accordingly
Managing the CEO’s diary, meetings and appointments
Handling reports and providing administrative support to the team
Resolving challenges and avoiding escalating issues
PROFESSIONAL EXPERIENCE
First Atlantic Bank
E Banking (Customer Outbound)
Aug 2020 – Present
Educated Customers on the use of E banking
Responded to calls quickly when customers call in for issues to be solved
Being proactive and reached out to customers on new products, promotion and service update
First Atlantic Bank Aug 2020 – Present
Teller
Handled transactions for customers including deposit, withdrawals, loan payment and opening and closing accounts
Provide new product to customers such as educational plan
Promoted and cultural of team work and increased productivity
Exceeded bank sales goals by 60%
Being a multitasker whiles maintaining accuracy and timelessness
VOLUNTEERING/COMMUNITY INVOLVEMENT
Stanbic Bank Ghana
Digital channels support 2017 – Present
Marketed and signed up 20 customers on internet banking daily
Contributed to moving the banks active base from 9% to 40%
Solve customers issues at the front desk
Participated actively in sighing customers on investment plans
Stanbic Bank Ghana
Backoffice support
Provide support with daily administrative task
Implementing and optimizing procedures, maintaining calendars and collaborating with other departments
Multitasking
HONOURS/AWARDS
Excellence in Customer Service Award 2018
REFERENCES
Mr. Edem Akortor
Executive banker
Stanbic bank Ghana
******@*****.***
Ms. Samata Adams
Chief Executive Officer
The Northern Bazaar
**************@*****.***
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