Raul Sheran
Puyallup, WA *****
Phone: 253-***-****
Email: ***********@*******.***
EDUCATION/CERTIFICATION
Business Management/Administration degree AMU
Logistic/ Supply Specialist course Fort Lee, VA
Hazardous Material Handler and Transportation course FT. Meade, MD
Reutilization/Marketing Systems course FT. Eustis, VA
Master Fitness Trainer course FT. Benning, GA
EXPERIENCE
Jul 23 – Current Senior Manager of Transportation and Warehouse Operations Gate Gourmet, Seattle WA
Accountable for planning, directing, coordinating all the distribution activities and preparing the wareouse the inbound and outbound operations. Responsible for inventory management to ensure that goods are accurately and efficiently received, verified, processed, stored, and put away, without damage, according to our processes and procedures, in order to ensure quality, on time delivery and service to customers.
AUG 19- SEP 22: Regional Manager of Operations of the Pacific Northwest Central Transport Tacoma, WA
Oversees training and development of terminal managers directly and indirectly, responsible for managing all operational functions; for the OB and IB, Dispatching both OTR and city functions for the pickups and deliveries, Work directly with other departments to ensure excellent/positive communication within region. Work and report and provided support to the Vice President of Operations and Sr. Management to develop strategy for expansion of business. Engage in regular performance management activities of staff to include selection, coaching, cross-training, evaluating performance, etc.
Measures to improve operational practices and quality of customer care
Serve in a senior strategic and administrative role for all LTL freight operations, in Nevada, Northern California, Oregon, Montana, Washington, Idaho and Canada.
Evaluates, analyzes and maintain proper staffing levels to meet and exceed customer and the region needs. Responsible for fleet and industrial equipment maintenance in accordance with the DOT and OSHA administration including, log books & record maintenance, etc.
Uses Company recognition framework to celebrate client achievements, performance and personal events. Responsible for employee development & conducting periodic performance reviews.
Provides coaching, direction to both employees and leadership support to team members in order to achieve partner, business and customer results. Responsible for the administration of the company's safety program at the region. Works with Safety & and multiple departments to coordinate training, where necessary.
Review and recommend operational processes to ensure outstanding customer service to the internal and external freight network.
Collaborates with regional terminal and freight services and functional teams to support store operations and to execute regional and zone initiative.
Manage the P&L for the entire region.
NOV 17- AUG 19: Warehouse Manager of Operations Central Transport Tacoma WA
Managed 50-70 personnel; including dock supervisors, dock workers, drivers and clerks.
Managed OB, IB and PD operations, oversee all the freight that runs to Mexico and Canada and the local accounts Amazon and Bed Bath and Beyond.
Managed the Line haul freight operations, which run from and to Canada and Alaska and nationwide
Ensured the well-being of personnel through the proper coaching, training and corrective discipline and the Lean ways to the operations; productive and cost effective.
Created training schedules, delegated assignments.
OCT 16- NOV 17: Warehouse Manager Estes Express Everett, WA
Managed 20-30 personnel; including dock supervisors, dock workers, drivers and clerks.
Managed OB, IB and PD operations, oversee all the freight that runs to Amazon and Starbucks.
Managed the Line haul freight operations, which run from and to Canada and Alaska.
Ensured the well-being of personnel through the proper coaching, training and corrective discipline.
Created training schedules, delegated assignments.
Sep 14- Oct 16: Operations Manager Estes Express Auburn, WA
Managed 80-90 personnel; including dock supervisors, dock workers, drivers and clerks.
Managed OB, IB and PD operations, oversee all the freight that runs to Amazon and Starbucks.
Managed the freight that runs from and to Canada and Alaska.
Ensured the well-being of personnel through the proper coaching, training and corrective discipline.
Created training schedules, created safety policies and SOPs and delegated assignments.
Jul 11-Sep 14: Freight Operations Manager, Class II Facility Conway Freight Renton, WA
Managed 20-30 personnel; including dock workers, drivers and temporary employees.
Managed OB operations, Reship and all the freight that runs to Canada / Lean Manager for the freight operations.
Ensured the LTL operations by adapting and adjusting to changes caused lean phase in the company.
Created training schedules, delegated assignments.
Sep 08-Jul 11: Freight Operations Supervisor, class III facility Conway Freight Fife, WA
Managed 12 personnel and maintained and supervised the city operations and lead the Outbound Operations for the company. Trained staff on job related takings, (using local regulations and policies i.e. Conway Policies).
Instructed to personnel ranging from 10-20 with safety topics raging from safety training, Equal Opportunities and Discrimination training.
PERSONAL/ADDITIONAL INFORMATION
AS400 and, MS Office A+, excellent bilingual in English and Spanish can read and write both languages fluently and willing to travel