Security Guard Team Members

EBA LEMI MOSISSA

Edmonton, AB T*H *M* 780-***-**** **********@*****.***

Professional Summary

Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Skills

Advanced computer proficiency (PC and

Mac)

Presentations and recommendations

Signal flagging

Property cleaning and sanitation

Emergency and non-emergency response

CPR and first aid education

Security camera monitoring

Criminal Investigations

Verbal and written communication

Work History

Security Guard 11/2020 to Current

365 Patrol – Edmonton, AB

Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.

Secured personal and company goods against robbery, vandalism and illegal entry. Monitored employee activities, confirming compliance with security regulations. Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.

Participated in staff meetings, special events and professional development activities. Checked and verified photo identification prior to granting facility access. Reported irregularities such as fire and safety hazards to maintenance. Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints. Awarded position of visitation officer, working visitor reception desk as first contact point for persons entering facility.

Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.

Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.

Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Partnered with team of analysts to escalate and manage responses to all events impacting or threatening AWS personnel, property, and assets worldwide. Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.

Flagging, Trafficking and Cashier 01/2017 to 01/2020 West Park – Edmonton, AB

Restocked and organized merchandise in front lanes Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance

Demonstrated product features, answered questions, and redirected objections to highlight positive aspects

Used POS system to enter orders, process payments and issue receipts Conducted inventory counts by adding each item in stock and documenting in computer system

Exceeded goals through effective task prioritization and great work ethic. Monitored company inventory to keep stock levels and databases updated. Security Guard 01/2013 to 01/2015

Intercontinental International Hotel – Addis Ababa, Ethiopia Participated in staff meetings, special events and professional development activities Interacted assertively but non-confrontationally with personnel and general public Monitored employee activities, confirming compliance with security regulations Secured personal and company goods against robbery, vandalism and illegal entry Responded quickly to incidents and assessed active situations for security concerns Identified violators and escorted departing personnel to guard against theft of property Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority

Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel

Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets and individuals Permitted entry with escort for approved persons into secure locations Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties

Education

High School Diploma 06/2016

Winnipeg Adult Education Centre - Winnipeg, MB

Bachelor of Science 09/2013

Addis Abeba University - Addis Ababa, Ethiopia

EECMY - Addis Ababa

Additional Information

CERTIFICATES:, First Aid/CPR Security guard license and class 5 driving license

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