Michael Armstrong, CPACC
**** *. ********, *******, **. 60659 773-***-****
****@*************.***
https://www.linkedin.com/in/themikearmstrong/
Summary
IAAP Certified Digital Accessibility Specialist & Front-End Engineer with extensive experience in enhancing web accessibility and compliance. Expert in WCAG standards, inclusive agile product development, and website testing. Proven leadership in cross-functional teams, strategic planning, and fostering collaboration to achieve project goals.
Areas of Expertise
•Digital Accessibility - WCAG
•Pre and post-production code auditing, testing, UAT, and remediation
•User Testing
•Strategic Planning & Execution
•Front-End Web Development
•Project Management
•Agile/Scrum Methodologies
•Team Building & Leadership
•Analytics & Optimization
•Design Systems & Component Libraries
PROFESSIONAL EXPERIENCE
Independent Development, Chicago, IL
Front-End Engineering, QA/Accessibility Testing
2024
•Application development and testing for Alternative Schools Network, Chicago
Allstate Insurance, Chicago, IL
Front-End Engineering Manager - Accessibility Consultant
2015 – 2023
•WCAG compliant Front-End development within agile product teams
•User testing, accessibility code and design audits & remediation strategies using AxeCore, Jest, Aria, and post-production auditing using Axe Dev Tools, SiteAware, VoiceOver, WAVE, NVDA, JAWS.
•Formed a cross-functional coalition to define and achieve company-wide WCAG 2.1 AA digital accessibility standards, created internal accessibility documentation resources, held information webinars and established an a11y email alias for reporting issues.
•Successfully transitioned the production of digital marketing assets from third-party partners to an in-house solution, supporting digital marketing initiatives with an annual budget of $100M.
•Collaborated with analytics and trafficking teams to implement MVT, A/B testing, optimization, and usability using Omniture, Adobe Analytics, and Google Analytics.
•Hired, managed, and mentored over 15 engineers, tracking performance and conducting weekly 1x1s and annual reviews.
AgencyEA, Chicago, IL
Digital Director
2013 – 2014
•Established and managed a digital production team, collaborating with account management, creative, and business teams to build and deploy marketing and event support digital materials.
•Developed various accessible applications to support live events for clients such as Hilton, Marriott, and Cardinal Health, including email campaigns, registration systems, and custom mobile applications.
•Created accessible multiple digital displays for large-scale events using HTML5, Adobe Animate, and After Effects, deployed to cloud servers.
Ogilvy, Chicago, IL
Technology Director
2007 – 2013
•Managed a digital production team of up to 12, overseeing the production of digital marketing assets to support clients' marketing initiatives.
•Implemented new repository management and CI/CD strategies, and implemented cloud-based deployment systems using Jenkins pipelines.
•Established a QA team and integrated accessibility testing into digital projects using tools like Jaws, NVDA, VoiceOver, and Chrome Dev Tools.
•Acted as the key technology contact for clients and partners, building strong relationships for effective communication and collaboration.
SKILLS & CERTIFICATIONS
•IAAP CPACC - 2024
•HTML CSS JavaScript Figma Adobe CC Jira Github