Data Entry Administrative Support
Resume:
Celestina Ataa Yamoah
Personal
Information
Profile Motivated Bachelor of Science in accounting with a passion for process improvement and efficiency metrics. Experienced in task tracking systems and customer feedback collection. Skilled in service rating analysis. Seeking entry-level positions in accounting to further develop my skills and contribute to a dynamic team. Enthusiastic about exploring new places, getting lost in a good book, and engaging in various sports activities. Work Experience Secretary - National Service Personnel Ghana Revenue Authority
11/2023 – 10/2024 TAKORADI, GHANA
Initiated a customer feedback collection.
Managed office correspondence and communication, ensuring timely responses and follow-ups. Coordinated meetings and events, including scheduling, logistics, and documentation. Maintained organized filing systems and databases to facilitate efficient information retrieval. Provided administrative support to senior management, including drafting reports, preparing presentations, and handling confidential information with discretion. Managed office correspondence and communication, including answering phones, responding to emails, and scheduling appointments for senior staff members.
Organized and maintained physical and digital filing systems, ensuring easy access to confidential and important documents and information for team members. Coordinated logistics for meetings and events, including booking venues, arranging catering, and preparing materials for presentations.
Administrative Assistant - Internship
Accra Co-Operative Credit Union Ltd
08/2022 – 09/2022 TAKORADI, GHANA
Customer Service Support
Greeted members and assisted with basic inquiries about accounts and services. Directed members to the appropriate departments or staff for specific needs. Data Entry and Record Maintenance
Accurately entered data into the credit union's management systems, such as updating member information and account details.
Maintained and organized files, both physical and digital, ensuring confidentiality and compliance with company policies.
Administrative Support
Scheduled and coordinated meetings, preparing agendas and materials as needed. Assisted in managing daily office tasks, including ordering office supplies, distributing mail, and filing documents.
Assisted with Loan Documentation
Prepared, organized, and processed loan paperwork under the supervision of the loan officers. Checked documents for completeness and compliance with credit union regulations. Supported Marketing Efforts
Helped with member outreach, such as sending out newsletters or updating social media under supervision. Assisted with creating and distributing promotional materials to boost member engagement. Work ExperienceFinancial Transactions Assistance
Processed simple financial transactions, like deposits or withdrawals, under supervision, ensuring accuracy. Helped in verifying and reconciling transaction reports, noting any discrepancies. Compliance and Confidentiality
Adhered to credit union policies regarding confidentiality, data security, and member privacy. Assisted in keeping up with regulatory compliance, preparing reports or documents as requested. Communication and Correspondence
Answered incoming phone calls, responded to emails, and managed communications on behalf of various departments.
Drafted and proofread internal communications, reports, and other documents. Skills And Strength Microsoft Office Suite Research Written communication Presentation Skills Data Entry and accuracy Time Management Team Collaboration Problem-solving Initiative Adaptability Education Bachelor of Science (Accounting) 1st degree University Of Professional Studies
01/2019 – 01/2023 ACCRA, GHANA
General Art WASSCE Ideal
College
01/2017 – 01/2019 TAKORADI, GHANA
REFERENCES:
Richard Yao Adedeme Michael Oppong Nyarko
Ghana Revenue Authority, Takoradi TSC Ghana Revenue Authority, Takoradi TSC Office Manager Senior Revenue Officer
233******** moppongnyarko@gmailcom
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