Pharmacy Technician Certified
Resume:
AM
APRIL MARTINEZ
Professional Summary
Accomplished business leader and Certified Pharmacy Technician with a proven track record at St. Elizabeth Hospital, enhancing patient care and safety. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Area Global Solutions, LLC - Owner/ Manager
Vidor, TX
10/2020 - Current
St. Elizabeth Hospital - Certified Pharmacy Technician Beaumont, TX
12/1998 - 11/2001
● Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
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Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
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Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
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Managed purchasing, sales, marketing and customer account operations efficiently.
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Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
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Answered incoming phone calls and addressed questions from customers and healthcare providers.
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● Stocked, labeled, and inventoried medication to keep accurate records. Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
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Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
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Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
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Maintained proper drug storage procedures, registries, and records for controlled drugs.
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Vidor, TX 77662
Skills
● Customer Relations
● Small business operations
● Relationship Building
● Verbal and written communication
● Business Management
● Inventory Management
Education
05/1991
Snyder High School
Snyder, TX
High School Diploma
PTCB March 31, 1999
CPhT to current date, # 130************
Texas State Board Of Pharmacy
Registered Pharmacy Technician
Effective Date 03/22/2011
To current date
Registration No. 194646
Walgreens - Certified Pharmacy Technician
Beaumont, TX
08/1997 - 12/1998
Owen Health Care - Pharmacy Technician
Doctors Hospital Groves, Texas
09/1994 - 06/1998
Answered incoming phone calls and addressed questions from customers and healthcare providers.
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● Stocked, labeled, and inventoried medication to keep accurate records. Completed paperwork, entering prescription and insurance or billing information into patient profiles.
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Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
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Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
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Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
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Communicated directly with doctors offices via telephone, fax and email.
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Assisted customers with over-the-counter product selection, providing knowledgeable recommendations.
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Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
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Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
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● Counted and labeled prescriptions with correct item and quantity. Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
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● Entered and processed patients' prescriptions into internal system. Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
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Counted, measured and compounded medications following standard procedures.
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Maintained proper drug storage procedures, registries, and records for controlled drugs.
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Supported inventory management initiatives through accurate record- keeping of received shipments and expired medications for disposal purposes.
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Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
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Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
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Answered incoming phone calls and addressed questions from customers and healthcare providers.
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