Customer Service, Assistant Manager

Sophia Call **** University City Blvd

336-***-****

*************@*****.***

EXPERIENCE

The Lost Wombat, Wilkesboro — Server

May 2023 - PRESENT

-Ensuring quality guest experience through efficient customer service

-Performing daily closing and opening tasks

-Ensuring the safety and satisfaction of all customers and coworkers

AMZ Amusements, Wilkesboro — Assistant Manager

August 2021 - August 2023

-Providing leadership and guidance to fellow coworkers

-Interacting with customers to guarantee efficient and excellent service

-Ensuring the wellbeing and safety of all customers and staff Chick-Fil-A, Wilkesboro — Crew Member

October 2020 - April 2021

-Engaged with customers to ensure quality service and products

-Assisted fellow coworkers in standard tasks

-Followed procedures to guarantee safety and satisfaction EDUCATION

University of North Carolina at Charlotte, NC — Bachelor of Science

August 2023 - Present

-GPA: 3.4/4.00

-University Honors College

Wilkes Community College, NC — Associate in Art

Graduated May 2023

-GPA: 3.93/4.00

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