Customer Service Nursing Assistant

Summary

Hardworking and reliable with the ability to successfully multitask. Highly organized, proactive, and punctual with a team-oriented mentality. Outgoing and friendly with strong motivation for success. Experience

Nursing Assistant/ Unit Secretary 04/2023 - Present Stanford Health Care Palo Alto, CA Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment

Utilized hospital systems to monitor and report on individual patient care. Making sure that patients are safe and clean.

Accomplishments are patients and their families who are always so thankful for the care and seeing them going home healthier and happier.

Filing medical doccuments, assisting transports and uploading information into patients charts Making unit organized and assisting charge nurse

Making sure family is checked in and at the right place and communicating with social workers Family Assistant 09/2021 - 09/2022 Ruth Krishnan Pacifica, CA At this position, my duties included watching the children ages 9 and 12, household tasks, administrative tasks, and safely transporting the children to school. Created a nurturing, and safe environment for children. Built and maintained a professional relationship with the client by successfully resolving issues and responding promptly to phone inquiries.

Followed routines to foster stability and structure for the children, while keeping the home clean Planned, purchased, and prepared meals for clients according to prescribed dietary needs Assistant Manager 12/2020 - 07/2021 Coastal Family Wellness Pacifica, CA Assisting Dr. Lisa gave me some great work experience. I worked on her social media, as well as helped guests as they arrived. Created smooth customer flow, while taking temperatures during the pandemic to keep our office safe. Controlled and managed document processes by reviewing files, records, and critical information to confirm accuracy and comply with company policies and procedures. Answered phone calls and emails to provide information, resulting in effective business correspondence Barista 04/2019 - 07/2021 Starbucks Colma, CA At Starbucks, I helped on the sales floor. We had a high volume and I became comfortable with the fast-paced work environment.Provide excellent customer service and direction for my teammates Successful multitasking through high-volume hours

Strong customer service skills

Skills

Communication skills, Time management, Hardworking, Customer service, Food service, Guest services, Leadership, Documentation review, Caregiving, Vital signs, Patient monitoring, Medical office experience, Microsoft excel, Computer skills, Typing, Data entry, Clerical experience Education

Nursing San Mateo Community College 05/2025 San Mateo, CA I am currently at this school and applying soon for the Nursing Program hoping that in the future I will become a nurse.

Certificates

Basic Life Support, California Department of Health Certification, Certified Nursing Assistant, CNA License Roxy Trade

650-***-**** ****.*****@******.*** Pacifica, CA