Zein Elabidin Mnouri
Truck Driver
E-mail: ***********@*****.***
Phone: 002**-***-***-***
Address: Tripoli, Libya
Professional summary
Reliable commercial driver with 13 years of experience safely driving on highways and between cities.
Deliver delicate and breakable products in a safe way and before the expected delivery time, with 100% customer satisfaction.
Professional in dealing with GPS and Google Maps.
Winner of the Best Employee of the Year 2021.
Education
(1998-02 to 2001-03) High Diploma: computer science and programming National Institute for Management and Computer Science Tripoli-Libya
(1991-09 to 1994-08) High School Diploma
Ali Werith School Tripoli -Libya
Work History
Truck Driver Class 1 (Golden Tower Company for Furniture (2021 to current))
Responsibility for securing loads to prevent damage to valuable assets during long-distance transport.
Logistic planning of the trip using GPS and obtaining the documents required to complete the transportation of goods.
Manual and electronic preservation of records of goods delivery.
Routine inspection before and after the trip, minor mechanical works, safe operation of the truck, and maintenance of the truck's cleanliness. Achievement:
Raising the percentage of organizational efficiency by 23% by introducing electronic tables, this helped save time.
Truck Driver Class 3 (Golden Tower Company for Furniture (2017 to 2021)
Load the van and secure it.
Communicate with customers and warehouse staff for efficient delivery.
Reviewing shipping documents to ensure they are complete and correct. Achievement:
Gained customer trust through by ending the delay in delivery that the company had experienced in previous years,
This resulted in a financial gain of up to 40% for the year 2021.
Winning the title of Best Employee of the Year 2021. Zein Elabidin Mnouri
Truck Driver
E-mail: ***********@*****.***
Phone: 002**-***-***-***
Address: Tripoli, Libya
Costumer service (Libyan Motors Company) (2015 to 2017)
Communicate with customers to understand their complaints related to their cars.
Referring the car to the workshop for proper maintenance.
Submitting purchase requests from the supplier for appropriate spare parts for maintenance. Skills
The ability to drive trucks with a manual or automatic gearbox Strong background in customer service.
Knowledge of mechanical components.
Attention to detail
Ability to solve problems calmly and professionally under pressure.
Commitment to the delivery schedule.
Language
English (upper Intermediate)
Arabic (Native)
Courses:
Computer skills include: Microsoft Office (Word, Excel), Internet and email.
Safety rules and safe loading course on vehicles.
Defensive driving training course.
Volunteer work
2019 - Joining local volunteer teams,
We collected about 240 pieces of furniture from volunteers and delivered them to families whose homes were damaged in the war.