Customer Service Data Entry

Rachel Sauceda

Phone: 830-***-****

E-mail:***********@*****.***

Objective: To find place of employment that challenges my many talents to help me grow within the company

Alligator Dental [2012-2013]: customer service/ inbound + outbound calls

Scheduling treatment/communicate with hospital for availability for surgery according with availability of doctor/cold calls / marketing / insurance verification/ cashier/deposits

End of day reports/collections/electronic correspondence/data entry/ ten key alpha/numeric

Inventory/ word/ excel/ bilingual Spanish speaker

Lone Star Orthodontics [2013-2014] :customer service/ inbound + outbound calls/ marketing

Bilingual Spanish speaker/ problem solving/ cashier/ insurance verification/end day reports

Deposits/scheduling/word/excel/sales/collections/treatment coordinator/financial agreement

X-rays/IT issues I trained doctor how to use our software/data entry/alpha numeric 10key

Crystal Clear SUD [2015-2017]: customer service/inbound outbound calls/dispatch employees Data entry/ alpha-numeric 10 key/excel/word/end day reports/collections/cashier/billing/set up new accounts/refunds/accounts payable

Problem solving/financial agreements/electronic correspondence/ bilingual Spanish speaker

Redbird Trucking [ 2022-2023] : customer service/ data entry/communicate with drivers and customers/GPS/time management/ enter scale house tickets billing/bilingual Spanish speaker

Problem solving/cancellations/make sure no plant ran out of cement/electronic correspondence/word/excel

Detex [2024-2024] : customer service/problem solving/inspection

Trainer/bilingual Spanish speaker/attention to detail/solder small components to circuit board

Logistics/pallet jack

Utilizing temporary agencies [2000-2024]: customer service/ assembly of products for customers/problem solving/solder small component/quality inspector/trainer/bilingual Spanish speaker/collections/assemble electronic products/assemble car parts/ testing products/communication/cash handling/pneumatic power and hand tools

Education: High school diploma [basic] Marquee learning center

Career Point College [medical assistant diploma] pharmacology/general office/medical terminology

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