Sales Agents Administrative Support
Resume:
Contact
Pretoria, GP ****
********@*****.***
Skills
Any Adhoc or admistrative
duties
Sage Evolution
SAP 500
SAP 700
IXP2000
Organising and scheduling
company meetings
Languages
English
Afrikaans
Sesotho
Setswana
isiZulu
Xhosa
RN
Rethabile
Mpho Nyoni
Internal Sales Supervisor
Organized simultaneous office functions and direct administrative personnel to meet needs of office professionals. Performance- oriented and driven with in-depth understanding of budgets, payroll and office organization needs. Skillfully coordinate resources and administrative support to keep operations smooth and boost team productivity.
Work History
Sales Administrative Supervisor
Ariston South Africa T/A Heattech Geysers
Managing sales order receipts email inbox and
dissemination to correct capturer of orders
Processing of product orders
Processing invoices for all sales transactions
Administration: with special consideration to
filing of sales orders and POD's (proof of
delivery) in full
Working closely with Operations team
Supporting force with general operations to
help reach team's objectives
Generate Daily sales reports and Open Order
Reports to Management
Handling phone calls from customers and / or
Sales Agents & handling these in professional
manner
Communicating internally important feedback
from customer
Computes price and any appropriate
discounts
Handles customer complaints
Prepares contracts and invoices as well as
Pro-forma invoices and quotes
Verifies customer information is correct and
up-to-date
Check customer account for credit and
Ndebele
Software
SAP AIP 500
SAP AIP 700
MS OFFICE
SAGE EVOLUTION
outstanding payments
Informs customer of shipping date and any
possible delays
Notifies appropriate department of order and
shipping date
Monitors system for any variances in pricing
and customer conditions and reports these to
respective Line Manager.
Reviews orders for accuracy and completion
Strives to sell customer additional merchandise
May be required to send daily sales order
reports to key functions such as Logistics / Sales Manager / Finance departments
Communicate via various mediums such as
but not limited to, e-mail, telephone and in
person with external customers as well as the
Sales Agents and / or Direct Sales
representatives of the organization
Work towards Sales targets that have been set
for the company by ensuring all orders are
captured timeously
PowerPoint presentation to the Ariston Group
of Senior Managers each month end, focusing
on the KPI's, internal issues resolutions and next challenges that the organization need to
prepare for in terms of the sales department.
Sales Administration Specialist and
POD Clerk
Ariston South Africa T/A Heattech Geysers
Administrator in the Sales Department
Customer interaction and supply chain
Take orders and inputting in the supply chain
software
Order entry clerk
Using order processors database to input and
trace orders
Check inventory to make sure requested
products are available
Handling customer complains
Preparing contracts and invoices as well as
proforma's invoices and quotes
Verifies customer information is correct and up
to date
2018-02 -
Current
Checking customer accounts for credits and
outstanding payments
Informing clients of shipment dates and
possible delays
Monitoring system for any variances in pricing
and customer conditions and reporting to
respective line management
Reviewing orders for accuracy and
completion
Selling customers additional merchandise
Filing and adhoc
Sending daily pivot reports to key functions,
such as logistics, sales and finance
departments
Always working towards reaching SLA's
Production Administrator
Heunis Steel Rainwater Goods
Data: receiving production papers from
foremen to create production reports
Reporting on targets and scrap created in the
warehouse
Daily stock reporting Report daily on all
clocking for all employees, this includes
reporting on absenteeism's, late comings and
any discrepancies
Programming of all clock cards
Receiving of new employees, imputing them
on the system on IXP220 program
First contact for an IOD (Injury on duty),
assisting an injured person, reporting IOD's to
RMA
Reporting on time and attendance and
applications for leave
Creating the Executive Department monthly
report
General printing and posting of information for
the warehouse staff
Assisting with pay slip queries
Assisting with requests for salary advances
Handing out of pay slips
Relieving the receptionist.
2015-09 -
2017-12
2014-10 - Verifications Consultant (Temp
vacancy)
MIE
Background screening for qualifications which
include verifying the validity of qualifications
National Tertiary qualifications
This includes the University of Johannesburg,
the University of Pretoria and other colleges
within the country (South Africa)
Tertiary qualifications which include verifying
the validity of qualifications for multiple
Universities which include the University of
South Africa, The University of Witwatersrand,
The University of Cape Town
Verifying International qualifications,
Universities like Cape University of Peninsula,
Washington University
Verifying high school qualifications
Normally matric and NQR qualifications that
amount to matric
Investigating on behalf of individual clients the
validity of their prospective employers'
qualifications
Follow ups on suppliers
Follow up on client queries.
2015-05
Administrative Assistant (Intern)
City of Johannesburg, Region D, Municipality
Assist in identifying key stakeholders in the
region
Maintaining the regional stakeholder
database
Maintaining regular stakeholder interactions
Assisting in company campaigns
Participating in a variety of forums to keep
abreast of regional developments
Promoting regional activities, initiatives,
services and projects.
2014-02 -
2014-07
Administrative assistant
Insurance Learning Academy (Nouveau
Consulting)
Answering of incoming calls to the office
Switchboard Diary Management Attending to
clients and learners attending training Assisting
2013-02 -
2014-01
clients and learners regarding program
information and related issues
General office assistance tasks Providing
course information to prospective learners and
RPL candidates Stock taking Registration of
learners Requesting invoicing of learners
Preparation of training material for facilitators
Preparation of training resources and venues
Preparation of attendance registers Booking of
learner examinations Learner Support
Updating of learner results Sending feedback
to learners Reporting of activities and progress
to management
Capturing and updating information on the
CRM and other related electronic programs
Ensuring that all processes, procedures,
policies and systems are efficient and
effective
Identifying gaps or developmental areas and
making suggestions to management on how
things would go rather better, quicker and
smarter
Other related OD-ETDP functions that may be
requested from me.
Secretary
Capstan cc
Booking of conference venues
Managing Directors office switchboard
Minute Taking
Customer Relations Management and SAP
system operations
Printing and managing Directors diary
General office and administrative duties
Printing and delivering payslips, entrance
cards and securing unauthorised areas before
closing time
Stock taking
Reporting of activities and progress to
management
Field work e.g
Visiting clients and handing out gifts, brief
clients of new opportunities offered by the
business.
2011-01 -
2012-12
Education
National Senior Certificate
Hoërskool Hercules
English
Life Orientation
Afrikaans
Accounting
Math's (lit)
Business
Computer
2008-04
International Freight Management &
Administration
UNISA-University of South Africa
PRFM0-1N
PRFM0-2P
PRFM0-3Q
PRFM0-4R
2014-04
LLB (Incomplete)
UNISA-University of South Africa
Personal Information
Criminal Record: None
Date of Birth: 11/14/90
Nationality: South African
Driving License: Code 8
Ethnic Group
Black
References
Daisy Tshabalala, HR Manager, Capstan cc,
Hellen Mokwena, Human Resources, Noveau
Consulting (Insurance Learning Academy), 012
665 3465/073-***-****
Lerato Makwe, Executive Secretary:
Stakeholder Management, City Of
Johannesburg (Municipality Region D
Jabulani), 011-***-****/083-***-****
Allerice Wells, Team Leader, MIE, 012 644
4000/081-***-****
Daleen Schutte, Sales Manager, Heunis Steel
Rainwatergoods, 012-***-****
Ola Tokosi, Ariston Thermo - Ariston SA
(Heattech Geysers), 010-***-**** / 082 681
8005
Contact this candidate