Customer Service High School

Antonique Walker-Johnson

**** ******* ***** ***. ***

Memphis, TN, 38112

***********@***.***

901-***-****

Objective:

A motivated and detail-oriented individual seeking a challenging position at USPS to utilize excellent organizational and communication skills in a fast-paced and dynamic work environment.

Relevant Experience:

- Mail Carrier Assistant

MPA Postal Service, Memphis, TN

Dates of Employment: June, 2023 - Current

- Assisted in the sorting and delivery of mail and packages

- Maintained accurate records of deliveries and pickups

- Demonstrated strong customer service skills while interacting with customers on delivery routes

- Verifying Official

Magellan Federal, Millington, TN

Dates of Employment: May, 2018 - June, 2023

- Processing and distributing military ID cards to actively serving members, their families, retirees, and 100% DAVs.

- Process and issue CAC/IDs to all government employees; civilians, contractors, and NAF.

- Coordinating staff activities to ensure the accomplishment of NAVY ICA Services Mission.

- Providing technical guidance and assistance to all ICA team members.

Additional Skills:

- Familiarity with mail sorting and delivery procedures

- Proficient in using handheld scanning devices and mail-processing equipment

- Strong physical stamina and ability to lift and carry heavy packages

- Excellent time management and organizational skills

- Commitment to safety protocols and procedures

-Ensure that all ICA Team Members have active NMCI/Government email accounts.

-Keeping up with inventory with Excel spreadsheets, tracking all of DMDC hardware and assets, and inventory list obtained through TELOS.

Education:

- High School Diploma

Memphis Academy of Health Sciences High School, Memphis, TN

Graduation Date: May, 2012

-College

LeMoyne-Owen College

BBA – Supply Chain

Anticipated graduation date: May, 2026

Contact this candidate