Audio Visual Technician

Brendan J Martinez

Anaheim CA

******************@*****.*** 1-714-***-****

SUMMARY

I possess strong leadership characteristics with great written and verbal communication skills. Proficient in my current position as Lead Audio Visual Technician. Able to manage pressure with a clear and calm mind, while maintaining a positive attitude. I succeed because I have a vision of success and my work ethic makes it a reality.

I am dedicated and dependable.

EXPERIENCE

Lead Audio Visual Technician

Glabman Technology Solutions June 2019-Present

- Lead team of professionals supporting custom installation of Audio Video and Security systems for commercial and residential customers.

- Responsible for implementing custom configuration and efficient system operation to the customer base.

- Provide tier two troubleshooting to solve hardware and software issues on new and legacy Audio Video equipment.

- Create positive relationships with all clients through effective communication to assure excellent service and exceed expectations.

- Trained and supervised junior technical staff in installation and programming skills. Shipping & Receiving Supervisor/ Sales Supervisor

Pure Hockey June 2017 - June 2019

- Responsible for all outgoing and incoming inventory products.

- Manage employees with daily tasks and projects.

- Product consultant to walk-in customers and team coaching staff.

- Perform technical duties in repairing customer’s hockey equipment Electrician Apprentice

International Brotherhood of Electrical Workers February 2015 -June 2017

- Coordinated with Journeyman electrician to complete jobs.

- Key team member supporting installation of high electrical power requirements to high level customers as Disney Corp.

- Responsible for managing and controlling inventory of materials and tool availability.

- Experienced with blueprints and schematics for specific tasks. HVAC Service/Installer/Dispatcher/Coordinator

Aliso Air, Inc June 2012 - January 2015

- Support and resolve all first tier customer inquiries and service needs.

- Responsible for assigning/managing customer 2nd and 3rd tier incidents to HVAC “next level” support staff.

- Responsible for processing customer sales documentation.

- Developed and maintained effective communication with vendors and clients.

- Maintained parts supply inventory and prepared HVAC part reports for order.

- Supported certified HVAC installers and service staff at both business and residential sites. EDUCATION

NJATC and IBEW Electrical Union 1 year completed in Electrical GPA: 3.5 Fullerton Community College Computer Science, Minor in Cyber Security GPA: 3.1 Efficient in Computer Skills

Basic Knowledge in Microsoft Office Tools

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