KAREN BAKULA
916-***-**** / *********@*********.*** / https://www.linkedin.com/in/karen-bakula-13ba764/
PROFILE AND SUMMARY
Corporate Affairs & Brand Strategist / Reputation Management Expert / Transformation Catalyst
Accomplished Brand Architect and Communications Strategist orchestrating innovative and collaborative communication strategies that consistently meet and exceed brand objectives.
Catalyst for Transformation who can control risk and build crisis-resistant communication strategies that safeguard company reputations when it is most critical.
Trusted Advisor to company leadership providing expert guidance in communication thought leadership and reputation management that engages diverse audiences and grows long term company loyalty.
Market Penetration & Positioning
Stakeholder Communications Management/Strategic Planning Brand Reputation Management
Crisis & Incident Management Regulatory/Compliance Assurance. Public/Media Relations.
Corporate Communications /Thought Leadership Development Partnerships & Alliances
Process Improvement /Performance Management Cross-Functional Team Leadership
PROFESSIONAL EXPERIENCE
24 Hour Fitness USA LLC
Senior Manager, Corporate Affairs/Public Relations
2013 - 2023
Built an accomplished team to elevate brand awareness and amplify consumer visibility to grow audience share. Expert storyteller in developing content that shapes corporate narrative, impactful stories and delivers cross-portfolio content. Optimized operational metrics for continuous improvement of brand campaign performance. Spearheaded crisis communications to effectively minimize company impact while creating a road map to restore consumer trust.
Created a strategic brand vision; accomplished 10% quarterly growth, elevating company profile as a U.S. industry leader, positioning CEO as a trusted business advisor.
Crafted compelling media pitches, interview backgrounders, talking points,; pitch targeted media, securing storytelling and interview opportunities that increased brand visibility and credibility..
Led crisis communications, effectively minimizing negative brand impact to under 2% annually, the lowest measurable result among the Top 5 industry competitors.
Acknowledged as trusted advisor to executive leadership, adept at thought leadership, content development, aligning communication with strategic goals, and seizing “quick wins” along the way.
Effective communications leader skilled at engaging with remote and distributed teams, managing agency, and vendor relationships; mentor to junior level associates and interns to further career development.
Karen Bakula & Co. Consulting-Brand, Communications, PR/Media Relations
Principal
2008 - Present
Build high-performing teams to lead integrated public/media relations, marketing, advertising, and crisis communications initiatives across diverse industries.
Implement marketing and public/media relations projects for organizational efficiency, reduce expenses and bolster audience engagement on average by 20%.
Grow client brand visibility, support revenue growth, develop marketing and communications teams by crafting audience-centric media narratives for consumer and B2B products and services.
Expertise in thought leadership, driving corporate brand reputation and lead development of compelling communication material
Build crisis communication strategies that diminish negative brand impact and restore audience trust.
Related Experience
Editor/Copywriter & Communications Consultant
Adjunct Faculty, College of Business, College of Arts & Sciences, California State University
Public Relations Consultant, Special Events Department, Paramount Pictures, Hollywood, CA
Professional Affiliations
Past President, Big Brothers/Big Sisters of the Greater Sacramento Area, Inc.
Past President, Sacramento Advertising Club
Board of Directors, Sacramento Metropolitan Chamber of Commerce
Board of Trustees, The Leukemia & Lymphoma Society
Advisory Board, The Salvation Army, Del Oro Division
EDUCATION AND OTHERS
California State University, Sacramento
Master of Arts, Communication Studies - PR Emphasis
Bachelor of Arts, Communication Studies
Honors & Awards
Business Person of the Year, Sacramento Advertising Club
Business Achievement Award Recipient, Sacramento Public Relations Association
Luminary Business Leader Award, National Association of Women In Business
Small Business Person of the Year, Sacramento Metropolitan Chamber of Commerce